caminoz74 Posted July 12, 2011 Share Posted July 12, 2011 Hi, I am a bit stumped on the quickest way to transfer a clients website from another host after they have purchase and account through WHMCS and it does an auto setup. We use WHM and it seems that the standard transfer features do not work once the clients account is already set up? Has anyone got a solution to this that streamlines the transfer process once a client orders rather than having to manually go into their existing site, download it locally, then upload it in its separate pieces i.e. homedirectory and then databases, and if necessary go into the sites config files and change the settings... all very labourious!... has to be a quicker easier way;) Thanks 0 Quote Link to comment Share on other sites More sharing options...
scurrell Posted July 12, 2011 Share Posted July 12, 2011 If the account has already been set up, then I would: 1. Terminate the account in WHM. 2. Copy the account from the remote server. 3. Make sure the package in WHM matches one of your existing packages. 4. Update WHMCS with the correct Cpanel username and password. 0 Quote Link to comment Share on other sites More sharing options...
zomex Posted July 12, 2011 Share Posted July 12, 2011 ^ This is exactly what I do also. While it is manual I believe it's good that way to ensure nothing goes wrong. 0 Quote Link to comment Share on other sites More sharing options...
caminoz74 Posted July 13, 2011 Author Share Posted July 13, 2011 If the account has already been set up, then I would: 1. Terminate the account in WHM. 2. Copy the account from the remote server. 3. Make sure the package in WHM matches one of your existing packages. 4. Update WHMCS with the correct Cpanel username and password. Thanks Scurrell... the only sense of confusion created here is that the client is firstly sent their account access details on whmcs setup and then I go and delete that account, create another and then send them a new set of access details! Unless I have understood this incorrectly... this is part of the messy bit that I see. 0 Quote Link to comment Share on other sites More sharing options...
othellotech Posted July 14, 2011 Share Posted July 14, 2011 then I go and delete that account, create another and then send them a new set of access details why send them different access details ? after you import the account set the right username & pwd in WHM 0 Quote Link to comment Share on other sites More sharing options...
caminoz74 Posted July 14, 2011 Author Share Posted July 14, 2011 ah yes.. i understand... I have 2 new clients to try this out on now. Thank for the tip 0 Quote Link to comment Share on other sites More sharing options...
Daniel Posted July 14, 2011 Share Posted July 14, 2011 why send them different access details ? after you import the account set the right username & pwd in WHM Because that'd change any database prefixes and break the site. 0 Quote Link to comment Share on other sites More sharing options...
caminoz74 Posted July 14, 2011 Author Share Posted July 14, 2011 Because that'd change any database prefixes and break the site. I have not yet tried it... are you saying it will not sync back up with WHMCS? 0 Quote Link to comment Share on other sites More sharing options...
Daniel Posted July 14, 2011 Share Posted July 14, 2011 You'll just have to ignore what othellotech said. If the username is different at their old host you'll just need to change it within WHMCS to match. 0 Quote Link to comment Share on other sites More sharing options...
caminoz74 Posted July 14, 2011 Author Share Posted July 14, 2011 which once again brings me back to having to send the client 2 sets of access details... the automated ones, and then the transfered one Ís this the only way? 0 Quote Link to comment Share on other sites More sharing options...
Daniel Posted July 14, 2011 Share Posted July 14, 2011 Yup, unless you want to have them change their database information on their website. 0 Quote Link to comment Share on other sites More sharing options...
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