Si Posted August 24, 2011 Share Posted August 24, 2011 I have to say, this is a great module and has been received well by customers and is working great on the site. I already had a customer (via support ticket), who could be long winded, stating that he would stop replying now as he was 'losing points'. I would love to see the option for customer's to be rewarded for closing tickets themselves. 0 Quote Link to comment Share on other sites More sharing options...
Miron Posted August 24, 2011 Author Share Posted August 24, 2011 Sure, more options mostly depends on whmcs hooks availability. If whmcs developers add hook that will be executed on "Client Ticket Close" or "Ticket Rating" I will add these options. Currently in roadmap for next release is option to reward paid invoices based on paid amount. So, client that spend more money will gain more points 0 Quote Link to comment Share on other sites More sharing options...
Si Posted August 29, 2011 Share Posted August 29, 2011 Currently in roadmap for next release is option to reward paid invoices based on paid amount. So, client that spend more money will gain more points This would be very welcome as customers are ordering basic packages and then upgrading one package at a time and even registering domains separately then ordering hosting accounts on another order to increase their points. 0 Quote Link to comment Share on other sites More sharing options...
Si Posted August 29, 2011 Share Posted August 29, 2011 We also need to be able to login as customers (admin) and have the system recognise the difference between us logging in, and the customer logging in. 0 Quote Link to comment Share on other sites More sharing options...
Miron Posted August 29, 2011 Author Share Posted August 29, 2011 We also need to be able to login as customers (admin) and have the system recognise the difference between us logging in, and the customer logging in. Unfortunately that depends on WHMCS itself and when "ClientLogin" hook is activated. Currently this hook is activate every time when you login to the client area, no matter does is via admin area as admin or via client area login page as client. If and when WHMCS developers separate those two logins, be sure that I will update module to recognise admin and client login. 0 Quote Link to comment Share on other sites More sharing options...
pjs32 Posted August 30, 2011 Share Posted August 30, 2011 Hi, Would it be possible for the points to be issued on a percentage basis rather than it being fixed across all products? ie. at the moment if someone buys something for $1.00 they get 1 point - if someone buys something for $100.00 they still get one point - it would be better to award the point on % basis - so the person who buys the $100 product gets more points than the person who buys the $1.00 product. 0 Quote Link to comment Share on other sites More sharing options...
Miron Posted August 30, 2011 Author Share Posted August 30, 2011 Hi,Would it be possible for the points to be issued on a percentage basis rather than it being fixed across all products? ... Yes, this is already in to-do list for next version. Check roadmap: http://software.studio4web.com/roadmap_page.php 0 Quote Link to comment Share on other sites More sharing options...
jblairjoly Posted August 31, 2011 Share Posted August 31, 2011 yes that would be great!! 0 Quote Link to comment Share on other sites More sharing options...
rihosts Posted September 2, 2011 Share Posted September 2, 2011 Hi, We lease your program and we like it and the updates you are doing are even better. One thing i was going to say was about the % as stated above. But with that being said my other thing is can you make it to where we can add points randomly to an account and put why. Just like the invoice page. You put in why they got the points and how many. Also would be nice to were you can add point with out having to have them earn at least 1 point. 1 other thing. This would make a nice add on a shopping cart that is linked so that clients can buy stuff using their points in a store. Having this all automatic would be good. Thank You, RIHOSTS 0 Quote Link to comment Share on other sites More sharing options...
redrat Posted September 3, 2011 Share Posted September 3, 2011 (edited) This really is a great piece of work that I shall certainly wish to use when I am ready. I love it! Meanwhile, an idea or two for your consideration: 1. Award points for all those occasions when a client does not contact support but, instead, self-solves their own problem by searching the Knowledgebase? 2. Award points for each month where no support is required? 3. Award points for clicking any specified link? Follow on Twitter, FB, visiting support Wiki or whatever. (Lots of possibilities here) 4. Award points manually for any reason - good reviews, site of the month or whatever? 5. Award points for any desirable, pre-specified cPanel usage - 'strong' passwords, etc? 6. Award points for pre-specified CPU, inode usage, etc? Basically incentivising awareness and self-responsibility. 7. Award points for converting to GoogleApps (manually)? (Server load and email management reductions.) 8. Award points for opting in to receive regular promotional emails? Anyway, these are just a few ideas off the top of my head on-the-fly whilst working and I apologise in advance if I have missed any specifics already mentioned above or misunderstood what is already available/planned, etc. All in all, just so much potential, the mind boggles. Subscribed! Edited September 3, 2011 by redrat 0 Quote Link to comment Share on other sites More sharing options...
Miron Posted September 7, 2011 Author Share Posted September 7, 2011 Hi, Thank you for all suggestions, I will check what I can do. For now I'm limited to whmcs hooks, so don't expect all requested things. In meantime, watch Reward Points promo video - part 2: 0 Quote Link to comment Share on other sites More sharing options...
WebsiteIntegrations Posted September 8, 2011 Share Posted September 8, 2011 (edited) On the rewards points page i see: -------- Loyalty Points can be exchanged for credit in your account after you have more than 0 free points. Currently you have unused points, free points and locked points. The value of unused Loyalty Points is $0.00 USD. ------- so if they have no points could it not say 0 or not even show the 'currently you have ...' line. next, in the client area I get a broken image .... <div class="contentbox"><img src="../modules/addons/reward_points/images/rewardpoints-icon.png" style="margin-top: 1px;" align="texttop" border="0" height="16" width="16"><a href="rewardpoints.php"><b> Loyalty Points</b></a> Today: <span class="textgreen"><b>0.00</b></span> This month: <span class="textred"><b>0.00</b></span> This year: <span class="textblack"><b>0.00</b></span><br> Total: <span class="textblack"><b>0.00</b></span> Available: <span class="textgreen"><b>0.00</b></span> Used: <span class="textred"><b>0.00</b></span> Expired: <span class="textblack"><b>0.00</b></span> Locked: <span class="textblue"><b>0.00</b></span></div> you need to remove the ../ obviously i can't since the hook for that is encoded. Edited September 8, 2011 by wwesn 0 Quote Link to comment Share on other sites More sharing options...
Miron Posted September 8, 2011 Author Share Posted September 8, 2011 Hi, Template is not encoded, so you can add smarty {if} or completely delete this line. This issue and broken icon image are fixed for next version. Changelog: http://studio4web.com/project/changelog_page.php Roadmap: http://studio4web.com/project/roadmap_page.php Any other issue you can report in this post, http://studio4web.com/project/bug_report_page.php or via ticket https://user.studio4web.com/submitticket.php?step=2&deptid=7&language=English 0 Quote Link to comment Share on other sites More sharing options...
pjs32 Posted September 16, 2011 Share Posted September 16, 2011 Hi, Any news on when ver. 2 will be released? 0 Quote Link to comment Share on other sites More sharing options...
Miron Posted September 16, 2011 Author Share Posted September 16, 2011 Check http://studio4web.com/project/roadmap_page.php 0 Quote Link to comment Share on other sites More sharing options...
Miron Posted September 23, 2011 Author Share Posted September 23, 2011 I'm happy to announce that the new version of "Reward Points" addon module is now out and ready for download. ►Extended invoice paid cases with giving X points per spent value (case 33 and 34) ►Option to enable/disable automatically converting points at client request ►Option to enable/disable opening a new ticket when client request conversion ►Fixed issue with several empty variables at clienta area, instead of 0.00 ►Fixed missing Reward Points icon at client area for users that have Whmcs installed under subfolder ►Fixed missing client icon before the client name under addon admin page ►Added "No records found" message instead of empty tables (client & admin area) New options under addon config: ►Automatically convert : Automatically process requested conversion, without need to approve conversion request via admin area ►Open New Ticket : Check to open a new ticket when client request conversion ►Case 33 : Enable Reward Points per invoice total amount, when an invoice becomes paid in full before due date ►Case 34 : Enable Reward Points per invoice total amount, when an invoice becomes paid in full after due date http://studio4web.com/reward_points.php You can download new v2.0 "Reward Points" from: https://user.studio4web.com/clientarea.php?language=English >> My products & Services >> More >> Download 0 Quote Link to comment Share on other sites More sharing options...
rihosts Posted September 25, 2011 Share Posted September 25, 2011 Miron have a question for you. Can you make a add on that would allow us to charge a un suspension fee when a users account gets suspended for non payment? I cant seem to find anything any place. Thank You, 0 Quote Link to comment Share on other sites More sharing options...
rihosts Posted September 25, 2011 Share Posted September 25, 2011 Minro? Can you guys make a add on that would allow to add a fee for a clent to ussusspend their account. Something that will auto add to their bill. Thanks 0 Quote Link to comment Share on other sites More sharing options...
rihosts Posted September 25, 2011 Share Posted September 25, 2011 Correction: Its Miron sorry. 0 Quote Link to comment Share on other sites More sharing options...
Miron Posted September 26, 2011 Author Share Posted September 26, 2011 Minro? Can you guys make a add on that would allow to add a fee for a clent to ussusspend their account. Something that will auto add to their bill. Thanks Sorry, I must say that I don't understand you clearly what you want. Where to add fee, existing invoice / new invoice / client credit? When, before unsuspend / after unsuspend? 0 Quote Link to comment Share on other sites More sharing options...
rihosts Posted September 27, 2011 Share Posted September 27, 2011 Sorry, I must say that I don't understand you clearly what you want.Where to add fee, existing invoice / new invoice / client credit? When, before unsuspend / after unsuspend? We are looking for something that would allow for a fee to be added when an account is suspended. Something like a late fee but one thats added when suspended. Say like a $x.xx fee for them to un suspend their account. We want it to ad to their bill so they must pay it when un suspend their account. Its got to be all automaticly added to the bill. You can email me at dlallier@rihosts.com if you need more info on what i mean. Thanks Dave 0 Quote Link to comment Share on other sites More sharing options...
Miron Posted September 27, 2011 Author Share Posted September 27, 2011 After only a few days from last version, we need release the new version of WHMCS addon module "Reward Points", because one major bug has been discovered. ►Fixed issue with automatically conversion and opening ticket when admin is not logged in ►Added new tab "Log informations" where are displayed all requested conversions ►Added "WHMCS API username" field to the addon configuration New options under addon config: ►WHMCS API username : This field is REQUIRED if "Automatically convert" and "Open New Ticket" options are enabled. http://studio4web.com/reward_points.php You can download new v2.5 "Reward Points" from: https://user.studio4web.com/clientarea.php?language=English >> My products & Services >> More >> Download 0 Quote Link to comment Share on other sites More sharing options...
Miron Posted September 27, 2011 Author Share Posted September 27, 2011 We are looking for something that would allow for a fee to be added when an account is suspended. Something like a late fee but one thats added when suspended. Say like a $x.xx fee for them to un suspend their account. We want it to ad to their bill so they must pay it when un suspend their account. Its got to be all automaticly added to the bill. You can email me at dlallier@rihosts.com if you need more info on what i mean. Thanks Dave Hi, yes, it's possible. We can continue this discus via e-mail because this thread is for our Reward Points addon. 0 Quote Link to comment Share on other sites More sharing options...
factor Posted September 30, 2011 Share Posted September 30, 2011 Hi, Just come in to say i use this addon and it's great for now. Regards, 0 Quote Link to comment Share on other sites More sharing options...
Miron Posted November 25, 2011 Author Share Posted November 25, 2011 Hi to all! A new version 3.0 of our addon module Reward Points is out. New things: ►Expanded case 17 to add Reward Points per invoice total amount (new case 35 and 36) ►Added option to increase exchange rate of earning as the client becomes a longer client ►Added option to refund all points from case 1, 2, 17, 33, 34, 35 and 36 if invoice is refunded New options under addon config: ►Increase base rate per year: Increase exchange rate for each year for which the client is registered. ►Increase base rate per year limit: Number of years after which you do not want to increase exchange rate anymore. ►Case 18-1: Enable to refund all Reward Points received by Case 1, 2, 17, 33, 34, 35, 36 when an invoice is refunded. ►Case 35: Reward Points per invoice total amount paid before due date - on checkout ►Case 36: Reward Points per invoice total amount paid after due date - on checkout For installation/upgrade check: http://studio4web.com/reward_points.php You can download new v3.0 "Reward Points" from: https://user.studio4web.com/clientarea.php?language=English >> My products & Services >> More >> Download 0 Quote Link to comment Share on other sites More sharing options...
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