ezuk1 Posted May 17, 2007 Share Posted May 17, 2007 Hi All, Could anyone advise me please how to go about providing my IP address to eNom so that they will accept it? Thanks Tyler Link to comment Share on other sites More sharing options...
Adamski Posted May 17, 2007 Share Posted May 17, 2007 I just submitted a support ticket to enom with my IPs and they added them within abotu 20 minutes! Adam Link to comment Share on other sites More sharing options...
bear Posted May 17, 2007 Share Posted May 17, 2007 Just went through this myself. Seems the dedicated IP is not the one Enom is seeing (possibly because of cURL?), so I had to submit the shared IP of the server it's on as well. "onestopad" has it right. Open a ticket with Enom and they do it pretty fast. Link to comment Share on other sites More sharing options...
Adamski Posted May 17, 2007 Share Posted May 17, 2007 Yeh I had to do this too - my dedicated IP and the server IP for it to work! Link to comment Share on other sites More sharing options...
ezuk1 Posted May 18, 2007 Author Share Posted May 18, 2007 I submitted ticket just atfer I posted initial message here yesterday, but still nothing. Link to comment Share on other sites More sharing options...
ezuk1 Posted May 18, 2007 Author Share Posted May 18, 2007 I have asked them to allow the main IP of my dedicated, server, but I have a few domains on my server that each have a dedicated IP. Do I also need to give these to enom if I want those domains to be able to use the enom service? Thanks Link to comment Share on other sites More sharing options...
Adamski Posted May 18, 2007 Share Posted May 18, 2007 I *think* enom just use the server IP but I gave them both just to be in the safe side! Link to comment Share on other sites More sharing options...
PPH Posted May 18, 2007 Share Posted May 18, 2007 They need the ip for any site that will use the API. When I changed from the shared IP to a dedicated, I had to get them to change to my dedicated IP. Link to comment Share on other sites More sharing options...
bear Posted May 18, 2007 Share Posted May 18, 2007 I'm not so sure. They already had my dedicated IP where WHMCS is installed (and this was working fine in WHM*P), yet it was erroring out with WHMCS, saying the main shared IP was connecting. Once I added the main IP, it worked without error. Link to comment Share on other sites More sharing options...
PPH Posted May 18, 2007 Share Posted May 18, 2007 Now that you made me think about it.....I went in and checked and sure enough I am using the server shared ip, NOT the dedicated ip. The change we requested was when we changed servers instead of switching to a dedicated ip Link to comment Share on other sites More sharing options...
bear Posted May 18, 2007 Share Posted May 18, 2007 But I'm not using the shared IP. My domain, SSL cert, WHMCS...everything is on the dedicated. Link to comment Share on other sites More sharing options...
Adamski Posted May 18, 2007 Share Posted May 18, 2007 Bear I'm the same.. everything uses the dedicated IP but Enom seems to sniff out the default ip fir the server and likes to have that ! Link to comment Share on other sites More sharing options...
CSNM-Carl Posted May 18, 2007 Share Posted May 18, 2007 MySQL will be using the default server IP, and as WHMCS uses MySQL... Link to comment Share on other sites More sharing options...
ezuk1 Posted May 18, 2007 Author Share Posted May 18, 2007 Well they still haven't replie :@ grrr Link to comment Share on other sites More sharing options...
bear Posted May 18, 2007 Share Posted May 18, 2007 MySQL will be using the default server IP, and as WHMCS uses MySQL... Close, but I think you're mistaken. mySQL doesn't do anything outside the server (it stores data and returns it to scripts that query it); this has to be either cURL or PHP that's contacting Enom. PHP runs as the server (or "nobody"), so that's probably the reason. Matt could clear it up, I suppose. Link to comment Share on other sites More sharing options...
othellotech Posted May 20, 2007 Share Posted May 20, 2007 But I'm not using the shared IP. My domain, SSL cert, WHMCS...everything is on the dedicated. But you are usin the shared IP, as calls *out* from the server will use whatever eth0 is set to You just need to create an API ticket @ enom support asking for the serevrs IP to be added to your account, or ask WHMCS to wrie a patch to make outbound calls from a different interface. Link to comment Share on other sites More sharing options...
bear Posted May 20, 2007 Share Posted May 20, 2007 That then begs the question of how was it working (for me) using a competing product for several years with the dedicated IP. Numerous domains registered, no complaints, no errors. Odd, no? Link to comment Share on other sites More sharing options...
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