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Hook Needed For Simple Notifications.


Kevin K

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I am looking for a simple hook that will send a simple short message when a new ticket is created or replied to and then if a new order is placed. Now I know that that this happens by default, but what I would like is an additional short notice that I can send to a separate txt email address like 1111111111@vtext.com which would forward as a txt message on my cell phone.

 

I need this to be a short message so that it does not send the whole email on regular notifications since this is going to end up coming in as a text on my phone and there is a 140 or 160 character limit. I would like the message to edited separately for each scenario - new ticket, support response, new order.

 

Any help with this would be appreciated. Not sure if this would have to be 3 small hooks or if it could be done on 1 hook.

 

Let me know your thoughts.

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