Do I need Automated Recurring Billing (ARB) at Authorize.Net

[mk1200]

Automated Recurring Billing (ARB) is a feature offered by Authorize.Net for subscription based services. I'm currently paying for this, but I don't think I need it since WHMCS stores the credit card info and will run it when fees are due.

 

Can I remove Automated Recurring Billing from my Authorize.Net account?

[laszlof]

You can if you want do, WHMCS does not need it. However, some people prefer to let authorize.net store the credit card numbers rather than storing them locally.

[WHMCS John]

If you want Authorize to store the CC details you can use CIM instead.

[mk1200]

Thanks for the info. I just disabled ARB.

[opt2bout]

Just a heads up on Authorize.net and recurring payments processed by WHMCS. There are two situations that I've run into.

 

1. You need to make sure that you disable the security feature in Authorize.net that requires the CVV/CVC to match. When you do this, the very first payment processed through WHMCS through Authorize.net will require the code, but any payments for the same amount (see #2) will process without the code (which is NOT stored in WHMCS for PCI compliance).

 

2. (caveat) If the customer pays a different amount on the first payment than the recurring amount, Auth.net will require the CVV code again--thus any automatic recurring payments will fail with an error (Response Reason Text => Card Code is required.).

 

This also happens, for example, if the customer processes a payment for more than one invoice the first time...example, a customer purchases more than one product, but only one product will have a recurring amount. The customer must come back and pay for the individual recurring invoice, providing the CVV code.

[mk1200]

Thanks for the info. Where do I disable that feature within my Authorize.Net merchant account? I dug around and couldn't find anything about CVV/CVC codes.

[opt2bout]

Thanks for the info. Where do I disable that feature within my Authorize.Net merchant account? I dug around and couldn't find anything about CVV/CVC codes.

Go to Account / Settings and go to Security Settings there is a basic fraud section and an option for "Card Code Verification"

[mk1200]

Nothing was checked in there, so I think I'm good to go. Thanks again.