opt2bout
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Everything posted by opt2bout
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I have a custom module I created to manage Amazon S3 storage buckets as a provisioning module and during the development ran into a dilemma and wondered if I could get an answer. On one of the custom buttons for managing the provisioning module in the Admin area I need a custom php form to display and additional information and possibly accept additional inputs to change features within the provisioning process. Using the AdminServicesTabFields I can display and even write html form code to accept additional inputs, but I have a file upload script I want to launch within the Admin area via a custom button, but down't know how to get the function to display (even via an overlay, etc.) within the Admin area. Is there anything we can do within the Admin area to call an external function that allows for interaction in this area?
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Wordpress Integration & WHMCS License limitations.
opt2bout replied to jmdezigns's question in Pre-Sales Questions
Contact Steven @ GoHigherIS ... They have an integration product that initially integrated Joomla and WHMCS and their new Integrator V3 in beta supports Wordpress and other products. I've used this product for my Joomla site for the last two years now. I'm in the process of using the beta now and things are quite stable. J!whmcs is listed here on the 3rd party apps. -
There is an integration product coming from Go Higher IS. I currently use the Joomla integration and have been for a couple of years now and the progress is fantastic. The new product, currently in Beta that will integrate with multiple products including WHMCS, WordPress, Joomla!, and Kayoko. The developer has plans to make it open to other applications. Again, the production product is for Joomla and WHMCS, but the new Integrator 3 product will work with Wordpress as well. GoHigherIS has their Joomla product listed here on WHMCS.
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I too have several packages that are "software as a service" and need to limit the activity to accounting/billing within WHMCS. Is there any way to modify the cPanel package template to hide the user-id and password to the front-end and make it accessible to admins only on the back-end?
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Google's suggestion is to add the following include to your SPF record: include:_spf.google.com _netblocks.google.com It appears to be generic enough to include in a template to modify the SPF record?? Also, does your module manage all of the possible MX records that Google documents and can this be changed manually by us? Thank you!
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Do I need Automated Recurring Billing (ARB) at Authorize.Net
opt2bout replied to mk1200's topic in General Discussion
Go to Account / Settings and go to Security Settings there is a basic fraud section and an option for "Card Code Verification" -
Do I need Automated Recurring Billing (ARB) at Authorize.Net
opt2bout replied to mk1200's topic in General Discussion
Just a heads up on Authorize.net and recurring payments processed by WHMCS. There are two situations that I've run into. 1. You need to make sure that you disable the security feature in Authorize.net that requires the CVV/CVC to match. When you do this, the very first payment processed through WHMCS through Authorize.net will require the code, but any payments for the same amount (see #2) will process without the code (which is NOT stored in WHMCS for PCI compliance). 2. (caveat) If the customer pays a different amount on the first payment than the recurring amount, Auth.net will require the CVV code again--thus any automatic recurring payments will fail with an error (Response Reason Text => Card Code is required.). This also happens, for example, if the customer processes a payment for more than one invoice the first time...example, a customer purchases more than one product, but only one product will have a recurring amount. The customer must come back and pay for the individual recurring invoice, providing the CVV code. -
[NOT A BUG] Zero Dollar (0.00) Invoices
opt2bout replied to erichill70's topic in Troubleshooting Issues
For this exact scenario I put "0.00" in the First Payment Amount and then the recurring amount in the Recurring field. I also modify the invoice template to test for a zero dollar amount and adjust the text to reflect that there is no payment due on this invoice, etc. Just an idea. -
Even though I am not a Level 1 merchant (I wish!!) it is important that you check with your provider to see if they accept the McAfee analysis. My merchant provider wanted to charge me for a mandatory service and then penalize me if I failed to respond to any audit/scan failures. When I provided them with my McAfee report, they refunded their charge and accepted it. However, I do wish the McAfee "seal" was provided with the service as well...this you have to pay for extra, and its expensive
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Not Quite Understanding Billing and Invoice Options
opt2bout replied to somecows's topic in Using WHMCS
John, I am using Authorize.net, and since the 3-digit CVS code is not stored, monthly recurring invoices are billed, payment attempted, and then payment declined. The customer has to come back in and pay the invoice manually and enter their security code. I have disabled the Delete CC option in general/security settings, but still get declined. What am I doing wrong? Thanks -
I add my vote to the j!Whmcs integrator. It is up to version 2 now. With this tool, you can focus on your web site's design within the Joomla framework and easily integrate that with whcms. That way if you change your Joomla template in the future, the j!whmcs adapts to those changes. Support has been excellent as well.
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When the next due date is manually managed so you can group individual domains, hosting packages, etc. into a single invoice, does anyone know when the invoice is paid if the domains next due date gets updated correctly? I have this disabled, but have also had to disable automatic domain renewals because of manual payments and domains being renewed twice. But I do want the next due dates to be correctly updated to the next year when the invoice is paid--either via gateway, or manually.
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It would be nice to have that information near the other phone number field instead of custom fields, which places the input boxes at the end of the forms. Multiple phone numbers are pretty standard for any billing system nowadays.
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Thank you! This was driving me crazy.
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Need explanation on new SSL Enom Integration
opt2bout replied to worsin's topic in General Discussion
Matt, I'm a little confused on how to use the configurable options to allow the user to select the certificate type and number of years without creating a single product for each certificate type. Is there a way to configure it in this way, or is it best to create a separate product for each cert type, and then use the configurable option "Years" to manually enter the cost? -
Its good news that he's okay. Again, I didn't know where he was physically located, but wasn't sure if he had friends and family that were affected. Thanks iLLuSi0ns for the update.
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We had purchased a custom template from bbronnie. he was very responsive and helped with a few side projects to integrate some code to our site. Since the earthquake in China, I have not been able to reach him any longer. I know that his server (hostingskin.com) was located in Hong Kong, but I'm not sure of his exact geographic location. We had sent a few emails asking about his well-being and have not had any replies to date. If anyone knows him, can you at least let us know if he and/or his family are okay? Thanks
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I am very "picky" when it comes to customer support...I always expect to get what I give to my customers (within reason). I have never had a ticket go more than a day without a response. My last ticket was literally answered within 5 minutes of posting it to the ticket system--I have never been able to respond to my small customer base (compared to what I estimate WHMCS' customer base to be) that fast!!
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Great tip! I do wish this was in the base system so we wouldn't have to use .htaccess. Anyway, Has a space between "&i" and "d=$2" near the end of the line. You are probably getting 500 errors (specifically in your error logs... htaccess: RewriteRule: bad flag delimiters). Remove the space and you should be okay. Thanks again for the tip, its working great!
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I tried searching and found this thread that seems most current and appropriate. What is the recommended procedure for assigning affiliates to imported accounts. On one post, they alluded to entering a new order for each affiliated account that was imported. Would it be recommended to enter an order and either (A) not generate an invoice for it, or (B) generate a zero-invoice and/or mark an invoice as paid? Sorry for being so confused.
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Thanks...I'll remove the issue and start dates from the tpl file as matt suggested...I just didn't want to disable anything else.
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Matt, Is this the same as the CSC number (I'm assuming so since its a 3-digit code)?
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I've searched the forums here for Enom, Expiry, and transfer before posting, so forgive me if I still can't piece the process together correctly from what I've read thus far. I am trying to understand the domain transfer/renewal process with WHMCS. This matter was complicated for us recently when Enom had about a week outage on their Verification process which cancelled all of our transfer requests. When we manually re-initiated the Transfer using the Domains + Transfer option, it only added the mandatory year to the domain even though the order was for 3 years. So when we manually selected "Renew" there were no prompts, it just renewed the domain using the "Registration Period" setting...which now extended the expiry to 4 years instead of the 3 the customer paid for. Now its going to be difficult to contact the customer back and say 'Our bad...you owe us more money' ... live and learn. 1. How SHOULD we have done this? 2. If the Enom problems had not occurred, and we didn't have to initiate the transfer and renewal manually, would WHMCS automatically transfer then renew the domain for the correct term? 3. If this is by design, is there a way to have a confirmation screen like the Transfer process be displayed before we confirm the renewal? Thanks for insight/input to this, Kevin
