Smilie Posted July 9, 2010 Share Posted July 9, 2010 Hi, I would like more options on the client group side. Like access to certain support departments, access to products which an only be purchased by a specific group. I would also like to have the ticket section improved in form of: Custom fields Custom statues & priorities. Automatic closure of a ticket when it's at a certain status. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted July 9, 2010 WHMCS Support Manager Share Posted July 9, 2010 Those last 3 already exist: Custom fields - Setup > Support Departments > Custom Fields tab. Custom statues - Setup > Ticket Statuses. Automatic closure of a ticket when it's at a certain status - Setup > Escalation Rules. 0 Quote Link to comment Share on other sites More sharing options...
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