jnet Posted July 1, 2010 Share Posted July 1, 2010 1. a visitor chats with us online then he decides to become our client after he registers is it possible to add all chats to his new account? the same way you add client id to tickets? 2. is there a search function within whmcs to search for chats? 3. will there be a powered by ... link in the chat room? I am using a whmcs no brand and I prefer to have no brand there 4. will it work with https? thanks 0 Quote Link to comment Share on other sites More sharing options...
0 Exoware Posted July 6, 2010 Share Posted July 6, 2010 Just installed it and customised it for the most part. It seems rather good, with a couple of minor bugs seemingly due to the WHMCS modifications. If somebody from WHMCS wants to give me a quick call, I'd be happy to talk them through it (443333408855, ext. 200) I also have a minor problem which is that whilst the integration seems to recognise clients, chat logs do not seem to be getting saved to the tickets of the respective client. 0 Quote Link to comment Share on other sites More sharing options...
0 Daniel Posted July 7, 2010 Share Posted July 7, 2010 I also have a minor problem which is that whilst the integration seems to recognise clients, chat logs do not seem to be getting saved to the tickets of the respective client. This seems to be a bit hit and miss here, ive seen some logs get entered but others are no where to be seen. 0 Quote Link to comment Share on other sites More sharing options...
0 logicsurge Posted July 7, 2010 Share Posted July 7, 2010 Yeah, logs aren't being stored for me too. (But the client is recognized, because I see the WHMCS logo/quick links for him). Do we need to match up the live chat department names or something? 0 Quote Link to comment Share on other sites More sharing options...
0 b.ahmed Posted July 7, 2010 Share Posted July 7, 2010 I have a question, if anyone can help me please. There is a folder named fancybox in /images Where those images are used? Other thing is that where are the main template files which i can edit? Thanks 0 Quote Link to comment Share on other sites More sharing options...
0 wouldrichest Posted July 19, 2010 Share Posted July 19, 2010 I guess there will be branding from Stardevelop like their "regular" product. Can you confirm this? If this is true; is it possible to debrand it? I've updated my original posts with the answers to 1 and 2. It will contain the stardevelop branding, although I believe you can contact them directly to remove it. __________________ watch free movies online 0 Quote Link to comment Share on other sites More sharing options...
0 Collin1000 Posted July 19, 2010 Share Posted July 19, 2010 It will contain the stardevelop branding, although I believe you can contact them directly to remove it. I actually just did earlier, as long as you use your own custom images, you are not required to use the branding on their images. That said, the copyright line in the chat window requires a fee to remove. 0 Quote Link to comment Share on other sites More sharing options...
0 lovecoredesigns Posted July 19, 2010 Share Posted July 19, 2010 I would like to have this installed on my website. Is it possible that someone could give me a hand? Thank you. Laura. 0 Quote Link to comment Share on other sites More sharing options...
0 xperience Posted July 19, 2010 Share Posted July 19, 2010 ...That said, the copyright line in the chat window requires a fee to remove. A very expensive fee - $250! 0 Quote Link to comment Share on other sites More sharing options...
0 lovecoredesigns Posted July 19, 2010 Share Posted July 19, 2010 A very expensive fee - $250! You're right, it's VERY expensive. I just came off Live Chat with Star Develop and I swore when she told me the price. I mean come on, $249 just for branding removal? What the hell. WHMCS charges just $5.00 for branding removal per month, and this is the price Star Develop should be charging, or about. They obviously have no monthly billing option for it, which is silly. Who on earth would pay $249 just for branding removal?! Whoever does must be smoking something. It costs them nothing for people to purchase branding removal. Well it's their problem mostly, because they'd never get many people signing up for that. 0 Quote Link to comment Share on other sites More sharing options...
0 BAJI26 Posted July 19, 2010 Share Posted July 19, 2010 I've been using StarDevelop LiveHelp Messenger since 2007 and they have grew and their product is very good and I've the Developer awhile ago to integrate with WHMCS since alot of ppls were asking for a Live Chat System and I guess someone got around to it. 0 Quote Link to comment Share on other sites More sharing options...
0 scurrell Posted July 22, 2010 Share Posted July 22, 2010 We have an addon for existing StarDevelop licence holders at the reduced price of $25 one-time. Please open a ticket to request it. As an existing Stardevelop user, would we have to re-install the software to the new WHMCS location? Or is there a "special" module for us existing users? 0 Quote Link to comment Share on other sites More sharing options...
0 lovecoredesigns Posted July 23, 2010 Share Posted July 23, 2010 Good news for those who were keen on getting the branding removal license on the StarDevelop Live Chat but did not want to pay the hefty price tag of $249. They are now looking into providing a monthly billing option (thanks to my request). No release date as yet, but I'll let you know when they release it. 0 Quote Link to comment Share on other sites More sharing options...
0 Speedy059 Posted July 23, 2010 Share Posted July 23, 2010 It would be nice if they increased the leased price a bit for those wanting a non-branding license, instead of a one-time fee. Which is something WHMCS does. 0 Quote Link to comment Share on other sites More sharing options...
0 scurrell Posted July 26, 2010 Share Posted July 26, 2010 As an existing Stardevelop user, would we have to re-install the software to the new WHMCS location? Or is the $25 add-on a "special" module for us existing users that doesn't involve re-installation? Any answer to this question please? 0 Quote Link to comment Share on other sites More sharing options...
0 BAJI26 Posted July 26, 2010 Share Posted July 26, 2010 (edited) When you download the WHMCS addon its all the files from livehelp customised to function with whmcs.... you just delete the old LiveHelp from /livehelp/ and upload / install the one you get from WHMCS. Edited July 26, 2010 by BAJI26 0 Quote Link to comment Share on other sites More sharing options...
0 lovecoredesigns Posted July 30, 2010 Share Posted July 30, 2010 Matt, if you're around, please can you look into supporting Star Develop with the monthly billing option for copyright removal. They have asked me to say this in order to help speed it along. They are willing to have this done but cannot do this without your assistance. If there's a moderator around, please give Matt a pinch and bring this to his attention. Thank you. 0 Quote Link to comment Share on other sites More sharing options...
0 lovecoredesigns Posted July 31, 2010 Share Posted July 31, 2010 Can Matt confirm that he is seeing to this, or do I need to email in? 0 Quote Link to comment Share on other sites More sharing options...
0 eseelke Posted August 26, 2010 Share Posted August 26, 2010 I purchased this product and did not like it. I don't want to login to a different url or have to re-setup admins that are already in WHMCS. I also did not like that the windows app would not minimize to the notification area. I decided to use the free live chat from http://www.whmcsaddons.com/. It has almost all of the features above. No winapp though, but there is a cool addon to show your status when logged into the admin backend. 0 Quote Link to comment Share on other sites More sharing options...
0 xperience Posted August 26, 2010 Share Posted August 26, 2010 I purchased this product and did not like it. I don't want to login to a different url or have to re-setup admins that are already in WHMCS. I also did not like that the windows app would not minimize to the notification area. Setting up logins takes 30 seconds. Windows app DOES minimize to notification area. 0 Quote Link to comment Share on other sites More sharing options...
0 CDDHosting Posted August 30, 2010 Share Posted August 30, 2010 To be honest with you guys I tried this WHMCS Live chat addon and was very disappointed with it. I don't know why but I just never liked it. 0 Quote Link to comment Share on other sites More sharing options...
0 Anthony Kinson Posted August 31, 2010 Share Posted August 31, 2010 To be honest with you guys I tried this WHMCS Live chat addon and was very disappointed with it. I don't know why but I just never liked it. I just purchased and installed it. Didn't realise it was just an integration for an already existing live chat product. Still, it does a good job at what it is supposed to do and I guess i'm happy with it. 0 Quote Link to comment Share on other sites More sharing options...
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jnet
1. a visitor chats with us online then he decides to become our client
after he registers is it possible to add all chats to his new account?
the same way you add client id to tickets?
2. is there a search function within whmcs to search for chats?
3. will there be a powered by ... link in the chat room?
I am using a whmcs no brand and I prefer to have no brand there
4. will it work with https?
thanks
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