To Many Emails

[directiz]

Just wanted to get everyone's thoughts on the amount of emails whmcs sends out to clients?

 

When a new client signs up whmcs sends out about 6 or more emails.

1.Order Confirmation

2.Customer Invoice

3.Welcome

4.Invoice Payment Confirmation

5.Domain Registration Confirmation

6.Hosting Account Information

 

I feel like I'm sending email bombs and flooding clients accounts with mass amounts of emails.

I worry about how the client feels about this and if it's too much.

Also with so many emails in a short time I worry that they might get marked as spam and never reach the client at all.

And on top of all that I have the mobile SMS module sending even more text alerts to the clients phones.

Is it too much for new clients? And If there not already overwhelmed after just signing up. Then they sure are after logging into cpanel, client area and all the other control panels.

 

Anyone have any thoughts on all this?

[verdictjosh]

You can disable the emails and maybe condense them into the order information invoice.

[directiz]

yeah but you would loose the automation aspect of it.. I see the reason for each invoice. They are all needed but at the same time it sucks cause the client is getting flooded with them.

[directiz]

If whmcs had a little delay before sending out the emails you could combine some of them.

the welcome email and hosting account emails you would still want to keep separate.

but it's not setup like that.

[WHMCS John]

You can disable number 2 in Setup > General Settings > Ordering tab.

[directiz]

You can disable number 2 in Setup > General Settings > Ordering tab.

 

That's a great idea.

Thanx for the tip.