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Which comes first, WHM or WHMCS ?

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I am finding myself doing transfers from other hosts. I seem to be having trouble syncing the whm client account to the whmcs client.


If I had the choice,


1.) would it be better to transfer their account first to my WHM then create their WHMCS account, hoping they'll come in and complete their info




2.) have them signup first and then merge the clients, the one WHMCS account generated by the client and the WHM account generated by the import feature?



It seems to make sense when I write this but I can't understand why I am having so much trouble merging.....


Thanks for your help!


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