drtduarte Posted April 22, 2010 Share Posted April 22, 2010 Dear Friends, I would like to know how you are dealing with domain renewals before payment. I have a few customers that are paying domains after x days of renewal, to avoid renewal duplication, I must disable the registrar for that domain, but sometimes I forget and when I mark the invoice as paid, the domain is renewed again... Is there a better way to do this without having this problem? Regards, David 0 Quote Link to comment Share on other sites More sharing options...
oempire Posted April 22, 2010 Share Posted April 22, 2010 yeah thats the way i get around it, change or disable the domain regsitrar for that domain - and set a reminder to change back after u process the payment remember to correct any dates etc. bit of a pain not sure how we could make this process easier 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted April 22, 2010 WHMCS Support Manager Share Posted April 22, 2010 That is the correct procedure: http://wiki.whmcs.com/Domains_Management#Renewing_a_domain_before_payment_is_received 0 Quote Link to comment Share on other sites More sharing options...
othellotech Posted April 22, 2010 Share Posted April 22, 2010 Is there a better way to do this without having this problem? Educate the clients into paying *before* the domain is expired 0 Quote Link to comment Share on other sites More sharing options...
scurrell Posted April 23, 2010 Share Posted April 23, 2010 Educate the clients into paying *before* the domain is expired Nice idea... Pity it'll never happen. 0 Quote Link to comment Share on other sites More sharing options...
drtduarte Posted April 23, 2010 Author Share Posted April 23, 2010 Well that works well with people you don't know... when they are family and friends, things are a little more complicated... I've been trying to educate them... 0 Quote Link to comment Share on other sites More sharing options...
ninak Posted April 25, 2010 Share Posted April 25, 2010 Well that works well with people you don't know... when they are family and friends, things are a little more complicated... I've been trying to educate them... Friends and family always seem to forget, and trying to educate them is a trip to no mans land. 0 Quote Link to comment Share on other sites More sharing options...
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