Install of Trial Version not working

[keefrichards]

Well I read all the notes and followed the procedure step by stem for installing the trial version and it all seemed to work fine but I'm not sure what page I have to navigate to now to configure the system. When I navigate to the directory: http://www.mydomain.com/whmcs/admin I just get a blank page.

 

Any Ideas on this?

 

Cheers,

[keefrichards]

Well I read all the notes and followed the procedure step by stem for installing the trial version and it all seemed to work fine but I'm not sure what page I have to navigate to now to configure the system. When I navigate to the directory: http://www.mydomain.com/whmcs/admin I just get a blank page.

 

Any Ideas on this?

 

Cheers,

 

Can't seem to find the edit toggle so I'm just going to reply to my original post. I ripped the first install out and did another one. It was a bit rough but I've at least got something to work with.

[opsoftware]

I am having the exact same problem and it would turn out that looking into the database the tables have been created but no default data:?

 

Even though I supplied admin details this account has not been created, so i added one creating an MD5 password but upon logging in I just get a blank admin page...... any ideas anyone?

[opsoftware]

OK as far as skinning the client side goes this has been done as can bee seen here : https://www.opsoftware.net/customers/supporttickets.php

 

These all work apart from the admin area which after logging in is just blank, i need to get this working otherwise I am going to have to look elsewhere.

 

I have reinstalled the trial 3 times now and don't really want to do that again.

 

Regards,

 

Ozzie

[WHMCS John]

http://forum.whmcs.com/showthread.php?t=21317

[opsoftware]

Looks like I have it working, due to the fact that the default data was not being installed into the DB at point of install I had to create an admin account via mysql command line and simply entered 1 for the template column.

 

After poking around I found the template folder in the admin folder and changed the 1 to v4 and bingo the pages loaded.

 

I think the installer for the trial needs looking into as it does not seem to populate the DB correctly and this took nearly 4 hours to resolve not forgetting you get no support while on trial.......

 

Regards,

 

Ozzie

[opsoftware]

Hi John,

 

Sorry posted at exactly the same time.

 

I did find the thread but enabling errors did not make any difference, however as you can see from my prior post this is not sorted, I can get on with trialing the software.

 

Regards,

 

Ozzie

[laszlof]

I did a fresh install on my dev environment a week or so ago without any problems.

 

And trial users do get support, did you open a ticket?

[opsoftware]

Hi Laszlof,

 

No I did not open a ticket on account of this on the sign up form:

 

 

We offer a fully functional 15 day free trial to allow you to test WHMCS in your own hosting environment.

 

* Fully functional demo on your own server

* No Ticket Support but access to Forums & Documentation

* Simple Upgrade Process to Paid License (No need to reinstall)

 

 

Regards,

 

Ozzie

Edited August 28, 2010 by opsoftware
typo

[laszlof]

I'm fairly certain thats not accurate. We got a ton of support via tickets on the trial license if I recall. Maybe I'm mistaken.

[opsoftware]

I'm fairly certain thats not accurate. We got a ton of support via tickets on the trial license if I recall. Maybe I'm mistaken.

 

I can confirm I did indeed get support via a ticket logged re: another problem.

 

Regards,

 

Ozzie