pdn Posted January 27, 2010 Share Posted January 27, 2010 Hi, I can´t access the Download folder (or sub-folders in the client area) but I can access the files under "Most Popular Downloads" Has this something to do with my php.ini file or ionCube? I think I changed that some time ago. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted January 27, 2010 WHMCS Support Manager Share Posted January 27, 2010 In what way can't you access them? Do you see an error message when downloading? 0 Quote Link to comment Share on other sites More sharing options...
pdn Posted January 27, 2010 Author Share Posted January 27, 2010 Thanks for the reply! I can´t open the folders where I have put the downloads in. I can access the files directly but not navigate to the files. I get: The requested page could not be found. Permission on the download folder located in root is 0777 and globals=off ...if that has something to do with it? 0 Quote Link to comment Share on other sites More sharing options...
pdn Posted January 29, 2010 Author Share Posted January 29, 2010 No one? Can someone give me a hint on how to solve this? 0 Quote Link to comment Share on other sites More sharing options...
problue Posted January 30, 2010 Share Posted January 30, 2010 I also have this problem, but in my case my main site is built with drupal and it is throwing up the drupal page not found (not the server 404). I think .htaccess maybe needs a rewrite rule to stop drupal from handling this page? For the whmcs downloads, the URL is of the following format: http://www.mywebsite.com/index.php?q=dl.php&type=d&id=1 however the main drupal index page is index.php, so drupal thinks it should be serving this URL. Anyone any idea how to prevent drupal from serving anything with index.php?q=dl.php in the URL? 0 Quote Link to comment Share on other sites More sharing options...
pdn Posted January 30, 2010 Author Share Posted January 30, 2010 I´m also using drupal problue. I had it working a couple of days ago so this is making me nuts. I have not changed anything in drupal since exept for the php.ini 0 Quote Link to comment Share on other sites More sharing options...
problue Posted January 30, 2010 Share Posted January 30, 2010 I was about post about this on the drupal forum but I have just noticed something... If you hover over the download link it will display the URL as the full path to the file including the WHMCS subfolder (or whatever you have named it), i.e.: http://www.mywebsite.com/whmcs/dl.php?type=d&id=1 But when you click on the link the following URL is then displayed in the browser address bar along with the drupal page not found error: http://www.mywebsite.com/index.php?q=dl.php&type=d&id=1 in other words when the link is clicked for some reason its being served from the web root (drupal) instead of the whmcs directory, so is this a drupal issue or a whmcs problem? 0 Quote Link to comment Share on other sites More sharing options...
pdn Posted February 2, 2010 Author Share Posted February 2, 2010 Have you manage to find a solution? This making me crazy:) 0 Quote Link to comment Share on other sites More sharing options...
problue Posted February 9, 2010 Share Posted February 9, 2010 nope, anyone else even the slightest idea what to try? 0 Quote Link to comment Share on other sites More sharing options...
sparky Posted February 10, 2010 Share Posted February 10, 2010 check your htaccess file in the web root (dupral) It looks like it is rewriting the url on you 0 Quote Link to comment Share on other sites More sharing options...
pdn Posted February 10, 2010 Author Share Posted February 10, 2010 Thanks Sparky. Got an answer from Andrew at WHMCS. He told me to rename the htaccess.txt file to .htaccess in the whmcs directory. That resolved the problem for me. Best of luck 0 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.