weba Posted January 24, 2010 Share Posted January 24, 2010 Hi, As I understand WHMCS renews the domains at the registrar after payment. I do not want that. What I use in my system right now is: 1) Send a reminder to client 6 weeks before renewal that when they do not want the renewal that they can disable renewal in there account. 2) 4 weeks for the renewal they get the invoice. 3) When not paid after 2 weeks they get a reminder, one week later reminder 2 and one week after that reminder 3 and there hosting account is frozen. 4) When they pay within one month the account is unfrozen. If not I manually check things, end domain and account. !!!!!!: Important with this is that I have automatic renewalls active at all registrars, so the payment has no influence on the renewal. I would appreciate tips and trics on how to accomplish this in WHMCS. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted January 25, 2010 WHMCS Support Manager Share Posted January 25, 2010 All your points can be configured under Setup > Automation Settings. Then you will need to go to your registrar and activate the Auto-Renew setting so that the domain is renewed regardless of whether the client pays. If you're really sure you want to do this as I'm not aware of any registrar that allows a domain to be cancelled and refunded. 0 Quote Link to comment Share on other sites More sharing options...
weba Posted January 25, 2010 Author Share Posted January 25, 2010 >>If you're really sure you want to do this as I'm not aware of any registrar that allows a domain to be cancelled and refunded. Thats correct, no refunds there ;-) But that is no problem for us. >>activate the Auto-Renew setting so that the domain is renewed regardless of whether the client pays I guessed that yes. And I switched this off: Auto Renew on Payment. So I understand there is no danger in doing things different then standard WHMCS. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted January 25, 2010 WHMCS Support Manager Share Posted January 25, 2010 Yup, that's it. 0 Quote Link to comment Share on other sites More sharing options...
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