No hyperlink in Welcome email

[jamestingay]

Hi all

 

When a welcome email gets sent, down at the bottom it says "To login visit.. then just prints my site domain name. There is not hyperlink.

 

Any idea how to fix this?

 

Thanks

James

[WHMCS John]

You will need to edit the email template (Setup > Email Templates) and ensure it's entered as a hyperlink in the HTML view.

[jamestingay]

You will need to edit the email template (Setup > Email Templates) and ensure it's entered as a hyperlink in the HTML view.

 

Hi, at the moment the code is "To login, visit {$whmcs_url} " That displays the full url but no link. What do I need too add to it to make it a link?

 

Thanks

James

[scurrell]

Hi, at the moment the code is "To login, visit {$whmcs_url} " That displays the full url but no link. What do I need too add to it to make it a link?

 

Thanks

James

 

Make sure the URL is correctly entered at:

 

Configuration > General Settings > General > WHMCS System URL

[jamestingay]

Make sure the URL is correctly entered at:

 

Configuration > General Settings > General > WHMCS System URL

 

Hi. That bit is actually set correctly, it also displays in emails but just no link. It just displays it as normal text.

 

Thanks

James

[m00]

Just edit the email template, disable the Rich-Text Editor and replace the {$whmcs_url} with <a href="{$whmcs_url}">{$whmcs_url}</a>.

[jamestingay]

Just edit the email template, disable the Rich-Text Editor and replace the {$whmcs_url} with <a href="{$whmcs_url}">{$whmcs_url}</a>.

 

 

Many thanks.

[isixhosting]

I mean it's a good tip but is that a bug in the WHMCS Rich-Text Editor? I think so...

[vchosting]

This was a little glitch with me at first also - not sure what went wrong!