SindreM

We are currently registering and authenticating users outside our WHMCS install, and wants to use the AutoAuth feature to automatically log in the user to WHMCS. I have been able to successfully generate the autoauth url with the hash etc. and it works if I paste the url in a browser. However, instead we want to do this server-side with Curl and just redirect the user to WHMCS with Javascript. The curl request returns successfully (200), however, when navigating to the client area the user is not logged in. What is the best way to do this? Do I need to redirect the user to the autologin url with either Javascript or PHP header('Location: ...') to make the session stick?

Regarding this; would it work to enter a negative number in the Renewal Notice text box (WHMCS -> Setup -> Automation Settings)? Might be a long shot, but depending on how the logic is coded it might send the notice 1 day after the expiration if you enter "-1".

I am working on customizing our WHMCS, and I need to run some code after a client is added. I found this hook point: http://docs.whmcs.com/Hooks:ClientAdd One of the requirements is that different code should run depending on whether the client was added through API/register page or via Admin. Is this currently possible? Ideally the ClientAdd hook should accept a parameter specifying the signup method (Register|Api|Admin).

Is it possible to disable the default templates and cart templates completely? Although it is no visible template switcher, a user familiar with WHMCS can easily change the template with the "systpl" and "carttpl" query parameters. We would like to have our custom template applied regardless. Have tried to delete the other template folders, but then it gives an error if trying to access one of the default templates.

It worked out of the box with the default Ajax template so just had to update my custom theme to be compatible with the latest version.

Actually, I managed to get this to work. The Ajax cart does support Product Bundles so the documentation must be outdated.

Hi, I am trying to use Product Bundles to discount a particular product (server) with specific set of configurable options. However, when using the Product Bundles link the cart just redirects to the order form for that product instead of showing the bundle with the pre-selected configurable options. I am using a custom template based on Ajax Cart. Is the product bundles supposed to work with the Ajax Cart? It would be nice to know before I put any effort into fixing my template.

OK, I will do some more tests and let you know.

Hi, I believe I may have found a bug. WHMCS Version: 5.2.16 Description: When a client has a positive credit balance and an invoice is generated (for hosting account), the credit is automatically applied to invoices but it seems that the Due Date for the account is not properly updated. Thus, the hosting account gets suspended although the client has no overdue invoices and even a positive credit balance. I have seen this occur with two different clients lately, and I believe it must be due to a bug in WHMCS. Please advise.

Hi, This applies to WHMCS 5.2.14. When changing Country/State from the dropdown on the order form, the cart summary does not update automatically to show the VAT/tax. If the user selects a country affected by a tax rule, I expect that the cart summary should automatically reflect the VAT added. Instead it is just added on the payment page, creating a bad user experience and confuses clients. I have submitted a feature request: https://requests.whmcs.com/responses/ajax-cart-template-cart-summary-does-not-reflect-vat-when-changing-country-state-from-dropdown If you agree with me, please cast your vote above.

Hi guys, We just finished our new website design for http://www.properhost.com. The WHMCS order page is based on the single-page Ajax form, and we are quite pleased with the result. You can see it in action here: https://www.properhost.com/order/ Appreciate your comments. Thanks, Sindre

Hi Alex, thanks for the feedback. The integration was done in-house. As for the live chat, we are using the WHMCS addon from StarDevelop. The "embedded chat" has been customized quite a lot, though, to give a more sleek feel. Do you mean when you click on the "(Offline) Leave a message" button it does not redirect? I am not able to reproduce it on my end. Could you please give some more details about what happens, and which browser you are using? This is definitely something we want to look into. Thanks again, Sindre

Hi, The integration was done quite a while back, but was recently updated to work with the latest WHMCS version. Main site: http://www.properhost.com WHMCS: https://www.properhost.com/members/ We have tried to make the integration as seamless as possible. As most of the pages requires login, I have attached a few screenshots showing some of the pages available to logged in users. Your feedback is appreciated! Thanks,

Hello, After a customer completes a payment with PayPal they are redirected back to the invoice. I would like to change this to show the cart.php?a=complete page instead. How can I do that? When just entering cart.php?a=complete into a browser it redirects to the first step in the order process, so I am not sure if I can just input the url into the return_url tag in the PayPal form? Or is there some setting in the WHMCS admin where you can set this? Any advise?

I haven't touched anything on the server either. I believe Enom must have made some changes to their setup, their SSL certificate may be expired or something. If anyone figure out a way to solve it, please post here. Any comments from Matt?

Hi, I have recently started to get this error message output from the "modules/registrars/enom/enomsync.php" script: CURL Error: 60 - SSL certificate problem, verify that the CA cert is OK Anyone know what may be causing this? Is it a server configuration problem, or something on Enom's end? The SSL certificate on the WHMCS server is valid and working. WHMCS version is 3.8.2.

I have a problem with a custom product email template. When I select the template in a clients account Product/Services (Send Message), the it switches to the Emails tab but the page is blank. If I remove about half of the text from the template, the email is sent just find. I tried to remove both the first half and second half to make sure it was not a syntax problem, and got the same result. I have been trying to find a solution to this problem for a long time, and I can't see any other reason than that the lenth of the message is the problem. Can you please advise whether this is the case, or if the problem is caused by something else? Thank you, Sindre

Actually, we haven't customized our WHMCS much yet so I just uploaded the default template. You should be able to easily locate the changes by comparing your template file with the default one.

Yes, I solved the problem by upgrading my templates.

Well, the upgrade did complete successfully, but I will give it another try.

Hi, After upgrading to v3.8.1, it is not possible to view support tickets through the client area. When clicking on a ticket (regardless of status), only a blank page is displayed in the right column (menu and header still show). Any ideas? Thank you, Sindre

For some reason I am not able to get the Download PDF Invoice function to work in Internet Explorer. It gives error "Unable to download dl.php from ...". If I recall correctly it was working previously, but after an upgrade I have not been able to get it to work. No problems in Firefox.

Well, I would say that is way outside the scope of WHMCS. WHMCS is a client billing and support system.

I strongly agree with you! I have asked Matt about this, but apparently he does not think it is a problem. In our case we have dedicated IP as an addon. Now, when you place an order manually through the admin it will use whatever is the default value for the addons. I.e. if I want to order an account with a dedicated IP, I first have to generate an order which does not include the IP addon, then change the addons and generate invoice, etc. Now, the order amount does not match the invoice. It is really inconvenient and we are now placing the order by logging in to the user's Client Area, then placing the order from there. It's awkward but it works. I appreciate the improvements in version 3.7, but this change is a step back in my opinion.

After the purchase, the client will have to configure the SSL certificate in their client area. This is where you would select the hostname, company information, etc. The certificate signing request is then sent to eNom for validation. At least, that is how I understand it.