icedgoblin Posted November 24, 2009 Share Posted November 24, 2009 Hi all, I have searched the forums and found many interesting articles but none that completely answer my problem. I am new to the whole web hosting / domain reseller scene and would really appreciate some advice from some more wiser and experienced individuals. I have a reseller account setup with a UK company and have been allocated custom nameservers. I configured WHMCS for the hosting side of things and then figured it would only make sense to resell domains and acept transfers too. After reading posts in this forum and others, I decided to go with Netearthone. I have managed to setup WHMCS to intergrate with Netearthone but have not tested this yet but see no reason why it should not. The main reason for posting is around DNS managment. Am I correct in assuming that there is currently no way for clients to manage DNS records from within WHMCS or their Cpanel. (Apparantly version 11.25 of cPanel will allow this but who knows when my host will upgrade and I would prefer to use WHMCS if possible) Can I use my custom name servers for domains purchased from netearthone or do I need to use netearthone's servers and have all my clients manage DNS through a supersite or NEO control panel or if I intergrate the API into my existing site. What I am really after is advice on how everyone else deals with DNS management as I am sure what I am trying to achieve is already being done on mass out there and people can advise me on best practices or workaround solutions! Look forward to any help that you may be able to offer! Kind regards IcedGoblin 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted November 24, 2009 WHMCS Support Manager Share Posted November 24, 2009 When a client registers a domain through you they manage the DNS Zone files with whoever they set the nameservers to. If they set them to your custom nameservers and buy hosting, you manage them manually via WHM. If they buy hosting from someone else and use their nameservers, they manage the DNS Zone. 0 Quote Link to comment Share on other sites More sharing options...
icedgoblin Posted November 26, 2009 Author Share Posted November 26, 2009 When a client registers a domain through you they manage the DNS Zone files with whoever they set the nameservers to. If they set them to your custom nameservers and buy hosting, you manage them manually via WHM. If they buy hosting from someone else and use their nameservers, they manage the DNS Zone. Hi John, Thanks for the reply. I guess my issue is my name servers managed in WHM are provided by the hosting provider so I can only host domains that are purchased with hosting. If a client decides to only by a domain by itself but left the deafult name servers, I would not be able to use my cutstom (WHM) servers. I know I could use netearthone DNS servers an even probably use a cname so they look like my own, but if I use these as my defaut nameservers then I will have an issue when someone buys a domain with hosting! I can't see a way to get around this unless I only allow domains to be purchased with hosting. Can WHMCS be setup to only allow domains to be purchased with hosting. Perhaps someone else has another solution if using two different providers for hosting / domains. Thanks IcedGoblin 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted November 26, 2009 WHMCS Support Manager Share Posted November 26, 2009 Domain-only purchases use the nameservers in Setup > Domain Registrars > Other Settings tab. Domain + hosting purchases use the nameservers in Setup > Servers > Edit. 0 Quote Link to comment Share on other sites More sharing options...
sullise Posted December 10, 2009 Share Posted December 10, 2009 I'm in the same situation. We manage a great deal of legacy clients who used our old inhouse system to manage their DNS through our DNS servers. These are clients who (prior to our use of cpanel/plesk/etc..) would not necessarily have registered their domains through us. Be nice to have a DNS system built into WHMCS. 0 Quote Link to comment Share on other sites More sharing options...
xiaxa Posted December 13, 2009 Share Posted December 13, 2009 (edited) I'm in the same situation. We manage a great deal of legacy clients who used our old inhouse system to manage their DNS through our DNS servers. These are clients who (prior to our use of cpanel/plesk/etc..) would not necessarily have registered their domains through us. Be nice to have a DNS system built into WHMCS. A possible work-around: Try adding a product called "Domain Registration Manager" as a as free hosting product (that is upgradeable for free also). You can then associate the product to either a Plesk Profile (especially restricted to domain management) or a cPanel one in a similar fashion. That way they can even upgrade to a paid hosting product if needed. However, I have not considered how this may or may not affect issues such as:- 1) the same client keeps buying the free "Domain Registration Manager" product for each domain they buy (which would be messy). I do not know if you could perhaps restrict to just one of these products, per client ?! 2) how to enforce clients to do this by default / or happen automatically without having to provision later on Just my two-cents worth Anwar Edited December 13, 2009 by xiaxa 0 Quote Link to comment Share on other sites More sharing options...
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