Tynus Posted October 18, 2009 Share Posted October 18, 2009 Hello, I've created a coupon, when ordering, the coupon doesn't deduct the percentage. It keeps on saying: 20% discount : €00.00 I've tried several options; one time fee, percentage but none of them work. I've made sure that I selected all the products, so it should work on all the products. But it doesn't. I've checked the wiki, as well as the forum, but I can't find a solution. Can anyone please help me out? 0 Quote Link to comment Share on other sites More sharing options...
sparky Posted October 18, 2009 Share Posted October 18, 2009 What version are you using... there was a problem like that with V3.8.1 I believe 0 Quote Link to comment Share on other sites More sharing options...
Tynus Posted October 18, 2009 Author Share Posted October 18, 2009 What version are you using... there was a problem like that with V3.8.1 I believe Hi, thank you for your reply. I'm using the latest version: Version: 4.1.1 hope you can help me out. 0 Quote Link to comment Share on other sites More sharing options...
sparky Posted October 18, 2009 Share Posted October 18, 2009 Whats happening is that the promo code is only applied to the "One Time" billing cycle and your product that you would be selecting from the cart would be something other that "One Time", always resulting in giving you $0.00 discount. Change the Cycles to "Any Payment Term" and it will work fine or in the Applies To box only select the products that has a One Time billing cycle. 0 Quote Link to comment Share on other sites More sharing options...
Tynus Posted October 18, 2009 Author Share Posted October 18, 2009 Whats happening is that the promo code is only applied to the "One Time" billing cycle and your product that you would be selecting from the cart would be something other that "One Time", always resulting in giving you $0.00 discount.Change the Cycles to "Any Payment Term" and it will work fine or in the Applies To box only select the products that has a One Time billing cycle. That did it! great, thank you so much, mate. I've loved my time in down under, and that shows ya; the people over there are great too gidday mate 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted October 19, 2009 WHMCS Support Manager Share Posted October 19, 2009 ...and what billing cycles/registration periods are required for it to be applied - these should match those of your products. Yes, the billing cycle of the promo code needs to match your products 0 Quote Link to comment Share on other sites More sharing options...
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