siforek Posted September 13, 2009 Share Posted September 13, 2009 MOD EDIT: After receiving numerous complaints about the seller, we're closing this thread until further notice. Version 1.0 is now available for download. Click here to order a free 5 day trial. $6/Month - Order $50/Year - Order $180/Owned - Order Full source - Contact Current Features Customize client side to fit your design w/Smarty templates Track your visitors w/detailed information Canned Messages Saved transcripts w/details Customize online/offline image, alternate text, & title. Customize chat window size Set client side refresh rate Set request timeout(time till chat is accepted) Transfer chat to another operator Save conversation notes Show client details while chatting Enable/disable sounds This is really only the beginning I'll be adding additional features all this week and will post planned features shortly and their expected release date. If you have any questions please let me know.. Link to comment Share on other sites More sharing options...
Michael Biddle Posted September 13, 2009 Share Posted September 13, 2009 Testing the demo right now. Looks good so far. Link to comment Share on other sites More sharing options...
BulliteShot Posted September 13, 2009 Share Posted September 13, 2009 Looks awesome! Is there a desktop app planned? Link to comment Share on other sites More sharing options...
fahmi Posted September 14, 2009 Share Posted September 14, 2009 Already tried this, It's not working .. I got blank page Link to comment Share on other sites More sharing options...
danield Posted September 14, 2009 Share Posted September 14, 2009 I get a blank page on console... Link to comment Share on other sites More sharing options...
herpherp Posted September 14, 2009 Share Posted September 14, 2009 I get a blank page on console... I think that is how version 1.0 is suppose to work... There is suppose to be more features coming soon. Link to comment Share on other sites More sharing options...
siforek Posted September 14, 2009 Author Share Posted September 14, 2009 I think that is how version 1.0 is suppose to work... There is suppose to be more features coming soon. I am aware of and have fixed that issue. Will be releasing an update within a day or two with quite a few improvements(performance, IE bugs, etc) Link to comment Share on other sites More sharing options...
danield Posted September 14, 2009 Share Posted September 14, 2009 Should we re-download it so we can fix this issue>? Link to comment Share on other sites More sharing options...
siforek Posted September 14, 2009 Author Share Posted September 14, 2009 Should we re-download it so we can fix this issue>? Well although I have fixed many minor issues, I want to make sure everything critical is taken care of fist, so I'm just going over everything and will have an update today. Link to comment Share on other sites More sharing options...
cyberneticos Posted September 14, 2009 Share Posted September 14, 2009 Wow ! This is amazing ! Link to comment Share on other sites More sharing options...
cyberneticos Posted September 14, 2009 Share Posted September 14, 2009 How's security on this software ? Link to comment Share on other sites More sharing options...
cyberneticos Posted September 14, 2009 Share Posted September 14, 2009 Feature requests: 1- Send chat history to an email address (one you enter) 2- Convert chat to ticket. That would be really cool. Each response would be a ticket post. And you could set which department, status and priority. This is great for when you have a customer that comes to your chat,. and has a problem you need to look at,. rather than have him wait for 30 minutes,. you convert the chat conversation to a ticket and then respond via ticket. 3- IP Geo map. If you make this is would be nice if this map could be loaded into a full html page so we can place it on our big monitor screens. Just show visitors and active chats. 4- Chat history. View a complete history of all chat from this user. Link to comment Share on other sites More sharing options...
siforek Posted September 15, 2009 Author Share Posted September 15, 2009 Feature requests: 1- Send chat history to an email address (one you enter) 2- Convert chat to ticket. That would be really cool. Each response would be a ticket post. And you could set which department, status and priority. This is great for when you have a customer that comes to your chat,. and has a problem you need to look at,. rather than have him wait for 30 minutes,. you convert the chat conversation to a ticket and then respond via ticket. 3- IP Geo map. If you make this is would be nice if this map could be loaded into a full html page so we can place it on our big monitor screens. Just show visitors and active chats. 4- Chat history. View a complete history of all chat from this user. 1 will be included in the next release(tomorrow) along with quite a few optimizations. 2 and 4 plus chat reviews and initiating will be in the next week I also just brought on a senior java programmer to develop a java app that will of course work on windows, linux and mac Link to comment Share on other sites More sharing options...
siforek Posted September 15, 2009 Author Share Posted September 15, 2009 Version 1.01 has been released and everyone can now download it from the client area. I've added emailing transcripts and optimized quite a bit of the ajax Link to comment Share on other sites More sharing options...
danield Posted September 15, 2009 Share Posted September 15, 2009 Umm whats the use when we cannot get it working... console shows a blank page Link to comment Share on other sites More sharing options...
siforek Posted September 15, 2009 Author Share Posted September 15, 2009 Umm whats the use when we cannot get it working... console shows a blank page The only reason the console would be blank is if your license key is invalid. Link to comment Share on other sites More sharing options...
msaunders Posted September 15, 2009 Share Posted September 15, 2009 still having issues Tj , sent you a support email . Link to comment Share on other sites More sharing options...
danield Posted September 15, 2009 Share Posted September 15, 2009 Its the one in my client area Link to comment Share on other sites More sharing options...
dkent Posted September 15, 2009 Share Posted September 15, 2009 Finally... Link to comment Share on other sites More sharing options...
Michael Biddle Posted September 15, 2009 Share Posted September 15, 2009 Mine still does not work. console works, but mysite.com/chat.php does not. Link to comment Share on other sites More sharing options...
siforek Posted September 15, 2009 Author Share Posted September 15, 2009 Mine still does not work. console works, but mysite.com/chat.php does not. I'm fixing this right now and will release a patch within a few hours Link to comment Share on other sites More sharing options...
Kriszx Posted September 15, 2009 Share Posted September 15, 2009 For the console showing a blank page, make sure the link is correct. For mine it went directly to my domain/modules/admin/ instead of my domain/whmcsinstall/modules/ Just change it in the browser. I couldn't find where to change this to the correct path. Link to comment Share on other sites More sharing options...
cyberneticos Posted September 15, 2009 Share Posted September 15, 2009 I'm fixing this right now and will release a patch within a few hours Nice ! Another Feature request: Operator Satisfaction Points ( 1-Bad .............. 5 Excellent) so customers can value the operators quality of support. Link to comment Share on other sites More sharing options...
siforek Posted September 15, 2009 Author Share Posted September 15, 2009 Nice ! Another Feature request: Operator Satisfaction Points ( 1-Bad .............. 5 Excellent) so customers can value the operators quality of support. That and many more things will be with 1.1, but right now I just want to make it work flawlessly for everyone Link to comment Share on other sites More sharing options...
cyberneticos Posted September 15, 2009 Share Posted September 15, 2009 sounds like a plan ! Link to comment Share on other sites More sharing options...
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