claude Posted August 7, 2009 Share Posted August 7, 2009 (edited) When sending a predefined email. I have created a dummy client. I create account and receive the order confirmation that shows using php mail form WHMCS: Dear xxx We have received your order and will be processing it shortly. The details of the order are below: Order Number: xxxxxxxxxxxxx Product/Service: Starter Plan Domain: xxxxxxxxxxxxxx.com First Payment Amount: $0.00 USD Recurring Amount: $0.00 USD Billing Cycle: Free Account Total Due Today: $0.00 USD You will receive an email from us shortly once your account has been setup. Please quote your order reference number if you wish to contact us about this order. Signature goes here... ******* My question, how can i send order details once approved. I went to setup-> email templates and their is email there, but how do i automate this after it's approved. I have gone to the wiki and looked at other postings but can not find the answer. Can some one pls help or direct me to correct tut. Also when I go to client side there is drop down box send emails but cannot find " Hosting Account Welcome Email", how do I set this up. Hope someone can help. Thk you Claude PS to this post I have created a new template but he variables are not being pulled up making me type everything setting over manually. Pls help. tks Edited August 7, 2009 by claude 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted August 7, 2009 WHMCS Support Manager Share Posted August 7, 2009 The welcome email template is sent when the package is created on the server, either when you accept the order (making sure the send welcome email checkbox is ticked) or upon payment - depending on your auto setup settings. 0 Quote Link to comment Share on other sites More sharing options...
claude Posted August 10, 2009 Author Share Posted August 10, 2009 Thank you John for your reply. 0 Quote Link to comment Share on other sites More sharing options...
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