Rae Posted August 4, 2009 Share Posted August 4, 2009 I was going to send my first mass mailing to my customers and I noticed that all of their names and emails are listed in the To: box. I need clarification. Does that mean . . . (a) that a message is sent with everyone listed in the To: line? or (b) that an individual message is sent to each customer with only their email address in the To: line? I really need to know this before sending any mass mailing to my customers. Could someone please clarify for me? Best wishes, Rae 0 Quote Link to comment Share on other sites More sharing options...
DataHosts Posted August 4, 2009 Share Posted August 4, 2009 Individually sent. 0 Quote Link to comment Share on other sites More sharing options...
easyhosting Posted August 5, 2009 Share Posted August 5, 2009 I was going to send my first mass mailing to my customers and I noticed that all of their names and emails are listed in the To: box. I need clarification. Does that mean . . . (a) that a message is sent with everyone listed in the To: line? or (b) that an individual message is sent to each customer with only their email address in the To: line? I really need to know this before sending any mass mailing to my customers. Could someone please clarify for me? Best wishes, Rae a mass email is sent to everyone you chose to send to, but these are sent individual so only the single receipients name will appear in the To: line, so each client will not know of any of your other clients 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted August 5, 2009 WHMCS Support Manager Share Posted August 5, 2009 http://wiki.whmcs.com/Messages/Emails#Mass_Mailing 0 Quote Link to comment Share on other sites More sharing options...
Rae Posted August 5, 2009 Author Share Posted August 5, 2009 Geez, okay, I should have read the docs better. From the Wiki: Please Note: When composing the email you will see the full list of clients matching your selected criteria in the To field. This is so you can review who will be receiving it but each email is sent individually and so the receiver will not see any other client's addresses in the To field of the copy they receive. Thanks, guys. 0 Quote Link to comment Share on other sites More sharing options...
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