Domain renewal pricing

[wipeout]

I am still getting the quirks worked out with WHMCS handing domain registrations and renewals using NetEarthOne..

 

Here is the current issue.. I have updated the pricing for .co.uk domains about a week ago.. I have just had one come up for renewal and its still using the old pricing..

 

Do I have to manually update the renewal pricing for all domains to get it to use the new pricing or have I missed something?

 

Thanks..

[easyhosting]

Hi

 

In your clients profile under domains, when they register a domain it will set up a subscription at the old price, you will need to manually change the price within the clients area and inform the client to amend the subscription.

[WHMCS John]

Changing any product price in WHMCS only affects new signups. To change existing customer's pricing you need to go through and change the renewal price for each customer. Or run a command on the database for a mass-change.

[wipeout]

Changing any product price in WHMCS only affects new signups. To change existing customer's pricing you need to go through and change the renewal price for each customer. Or run a command on the database for a mass-change.

 

Thats pretty painful and I only have a small client base.. Feel sorry for those with many..

 

Thanks anyway..

[scurrell]

Feel sorry for those with many..

 

Thanks anyway..

 

Why? Only takes a few seconds to update them all via the database.

[KevinUK]

I'm having a similar issue it seems:

 

From within the tbldomains table I've updated both the First Payment Amount (firstpaymentamount) and Recurring Amount (recurringamount) fields in tbldomains for a particular client who has a few domains with us;

 

UPDATE tbldomains SET recurringamount = "6.95" WHERE userid = x;

 

This updated the table correctly, but the client is still finding that on login the renewal for domains is still being charged at the site default price of £9.95.

 

Any ideas where I'm going wrong?

 

Cheers,

 

-Kev