QDBlue2000 Posted July 24, 2009 Share Posted July 24, 2009 When a support ticket is created it sends a notice to all of my admin users I have setup. I need to know if there is a way to turn this off. I would either prefer to have 1 person notified or to have no one notified. Is this possible. Also, I checked the box to not send an auto responder to a ticket and I am till receiving auto responders to the tickets when they are created. I don't mind that the user receives a notice that we got their request. However it then places the tickets in the answered queue and not in the new queue. Has anyone else had this issue? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted July 24, 2009 WHMCS Support Manager Share Posted July 24, 2009 Disable ticket notification emails in Setup > Administrators > Edit. 0 Quote Link to comment Share on other sites More sharing options...
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