Mass Mail Problems WHMCS

[Drweb]

I have a problem with the Mass Mail WHMCS since version 3.8, now using the version 4.0 and still the problem.

 

Everything works fine, but when I go to Mass Mail fills everything correctly, and then click SEND, it appears the message:

 

"Mass Mail Queue

Send Emails to 5 in total - Step 1 of 1 - Until Completion Estimated Time: 0 Seconds. Please wait ... "

 

But the message never comes to anyone.

 

HOST is not a problem in either the SMTP configuration, because when you a new clean install without my database, the Mass Mail function, but as I run out of my seat, is not, the problem must be there, only I do not know how to solve it, someone already went through this problem or can give me a help on how to solve.

 

I really use this option.

 

Thanks to everyone now.

[tuwebhost]

Hi:

 

I was looking something in the forum I saw this post. Do you still have the problem?

 

did you check the SMTP port if sending using SMTP?

 

did you check the PHP send mail was working fine in your web hosting server?

[easyhosting]

Hi

 

Please turn on error_reporting in your servers php.ini file. You can turn on error reporting by adding the following line to your configuration.php file:

 

$display_errors = true;

 

You should then get the PHP error message on the blank page. Please copy and paste the error message here for further assistance then remove the

 

$display_errors = true;

 

from the configuration.php file.

 

You should then get an error output to the screen and can report that to us.

 

 

 

I have a problem with the Mass Mail WHMCS since version 3.8, now using the version 4.0 and still the problem.

 

Everything works fine, but when I go to Mass Mail fills everything correctly, and then click SEND, it appears the message:

 

 

"Mass Mail Queue

Send Emails to 5 in total - Step 1 of 1 - Until Completion Estimated Time: 0 Seconds. Please wait ... "

 

But the message never comes to anyone.

 

HOST is not a problem in either the SMTP configuration, because when you a new clean install without my database, the Mass Mail function, but as I run out of my seat, is not, the problem must be there, only I do not know how to solve it, someone already went through this problem or can give me a help on how to solve.

 

I really use this option.

 

Thanks to everyone now.

[UltraUnix]

Having the same problem, below is the errors

 

Fatal error: Smarty error: [in emailtpl:emailmessage line 5]: syntax error: unrecognized tag: mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Times New Roman"; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin; (Smarty_Compiler.class.php, line 446) in /home/user/public_html/customer/includes/smarty/Smarty.class.php on line 1093

 

UPDATE:

I used the "paste from word" and the error above shown. Using paste as plain text seems to fix the issue.

Edited April 25, 2010 by UltraUnix
additional info

[WHMCS John]

Yes that is the problem; Word is not renowned for its standards compliant HTML