exstatic Posted June 29, 2009 Share Posted June 29, 2009 Hi we have set up a custom welcome email and have used all the correct variables, but when the email gets sent the client gets sent a blanked out password, i.e; ****** If I use the default welcome email it appears to send the password.. is there something I can do to send the password in my email template? 0 Quote Link to comment Share on other sites More sharing options...
D9Hosting Posted June 30, 2009 Share Posted June 30, 2009 As far as I know this is part of the new security feature introduced in v4 that doesn't display the customers client area password at any time, including in the welcome email. I take it that it's the client area password that is replaced by **** and not the cPanel or another module password? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted June 30, 2009 WHMCS Support Manager Share Posted June 30, 2009 D9 is right. Passwords are irreversibly encrypted so can only be sent out in the password reset email when a new password is generated. 0 Quote Link to comment Share on other sites More sharing options...
dswp Posted July 15, 2009 Share Posted July 15, 2009 Is it possible for me to reset the password for a client and whmcs will send it to her? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted July 15, 2009 WHMCS CEO Share Posted July 15, 2009 Sure, see http://wiki.whmcs.com/Client_Management#Sending_a_New_Password 0 Quote Link to comment Share on other sites More sharing options...
dswp Posted July 15, 2009 Share Posted July 15, 2009 This is awesome. So I can edit the email template to announce the new members area, edit each client, only once, and send their new password (unknown to me) to them! Thank you for clarifying this! 0 Quote Link to comment Share on other sites More sharing options...
darrenalex Posted July 17, 2009 Share Posted July 17, 2009 Hi exstatic... I think in your code you are sending client password that in encrypted in database but if you want send original password than decrypt it first than send it.... 0 Quote Link to comment Share on other sites More sharing options...
redrat Posted July 17, 2009 Share Posted July 17, 2009 Hi exstatic... I think in your code you are sending client password that in encrypted in database but if you want send original password than decrypt it first than send it.... Correct me if I am wrong, but my understanding it is now not possible to decrypt passwords? 0 Quote Link to comment Share on other sites More sharing options...
dswp Posted July 17, 2009 Share Posted July 17, 2009 Me too, Redrat. The only way to send a client a new password, is to reset it from the clients' summary page (which will change the password). 0 Quote Link to comment Share on other sites More sharing options...
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