Gemster Posted June 23, 2009 Share Posted June 23, 2009 Hi, first of all my currency is GBP and its GBP in my curreny for WHMC. Well all orders are in GBP too. The problem is that when a customer makes an oder and goes through all the steps, fills out the form in the chack out and hits continue the toal says for an example £10 GBP, thats all fine but when they click pay byb paypal and after they login to paypal the price says $10 USD. As you well see this is a big problem as im losing money Why is it doing WHMC doing this ? P.S- also to add it was working fine untill i added a USD curreny, but i have removed that and its still doing the same Any help would be great. Thanks Gemster 0 Quote Link to comment Share on other sites More sharing options...
BAJI26 Posted June 23, 2009 Share Posted June 23, 2009 Setup >> Payment Gateways >> Convert To For Processing >> [GBP] << 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted June 23, 2009 WHMCS Support Manager Share Posted June 23, 2009 As Baj said you'll need to check the convert to processing setting. In general it can be left as None. 0 Quote Link to comment Share on other sites More sharing options...
Gemster Posted June 23, 2009 Author Share Posted June 23, 2009 Hi, I dont see "Convert To For Processing". im in Payment gateways and the only gateway i see and have setup is paypal but i dont see "Convert To For Processing" anywhere. where is is ? Thanks Gemster 0 Quote Link to comment Share on other sites More sharing options...
TheSidewinder Posted June 24, 2009 Share Posted June 24, 2009 I can confirm that. For the Gateway titled simply "PayPal" there is no such setting. 0 Quote Link to comment Share on other sites More sharing options...
sparky Posted June 24, 2009 Share Posted June 24, 2009 In admin go to Setup => Currencies You should have your default currency set at GBP add a new currency for GBP so that you have 2 the same Go back to gateways and then you can select the convert to 0 Quote Link to comment Share on other sites More sharing options...
Gemster Posted June 24, 2009 Author Share Posted June 24, 2009 Thanks sparky, that done the trick Convert To only shows when there is more than one currency to choose from. 0 Quote Link to comment Share on other sites More sharing options...
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