VirtualMerchant Gateway Module for WHMCS (Elavon/Virtual Merchant)

[VN-Ken]

Is this module still supported? Works with latest version of WHMCS?

[roger_richards]

i still use it and it works with latest WHMCS

[gei]

Still supported and works with the latest version of WHMCS.

[VN-Ken]

Is anyone having issues with non-US customers always getting declined, mostly in middle eastern countries? We use Quantum Gateway previously, and these customers transactions were processed fine, but since switching, they are declined.

 

I had the customer ask their bank, and they said something isn't being sent through correctly (either CC #, Expiration or CVV). The CVV was never sent anyway via Quantum, so I don't know what it could be.

 

Has anyone had this happen?

 

Any help would be greatly appreciated.

[gei]

The CVV isn't stored (they are never stored), and so isn't sent for recurring billing (although it is sent the first time), so that alone shouldn't cause the transaction to be declined.

 

You may want to call Elavon support - they might have a better idea.

[VN-Ken]

Could you please update the module so that the Country gets sent to VirtualMerchant from WHMCS? You make it impossible to use any of the fraud prevention rules with their system, and it is causing serious problems for us.

 

Please let me know what needs to be done to get this in place.

 

- - - Updated - - -

 

Same with cardholder IP

[gei]

The country is of course sent along with the transaction data - you can log into your virtualmerchant and look at the pending transactions and see that the country field is always filled out.

 

P.S. You may want to use Maxmind (which is free for WHMCS users) for your fraud prevention - it is immensely more powerful than anything virtualmerchant can do.

Edited January 24, 2014 by gei

[roger_richards]

the system you use to check the license is DOWN! my setup started charging $1.01 (without throwing any warning) last night and now I have a big customer mess. what is the status? how can this be avoided in the future!

[roger_richards]

Apparently Armstrong Hosting sent out email notices informing of the license change and requiring the install of an updated gateway module. I opened a ticket and they responded within an hour so good service there but they need a better way to inform their customers of changes. I searched my email (including SPAM) and did not find any email from them.

[gei]

This is not related to the module - there is no licensing system... it is handled internally. The module only bills a client when the request is made by WHMCS, so your problem must lie elsewhere.

[roger_richards]

Just so I understand, why did the module (which had a valid license) charge $1.01 on Feb. 1st? Whatever the reason, I suggest a better behavior is if there is a problem with the license for some reason, the module throws an error and charges nothing. If the license field is null, then the module can perform the demo charge of $1.01

[gei]

Again, there is no licensing system, and the module does not charge anything unless sent a command by WHMCS. Please email me privately and I can take a look at your logs.

[@UncensoredHost]

How much is this module? Where do I demo, download/buy it? I am trying to ascertain cost effectiveness in switching processor/gateway. I've seen two prices one for $47 and another for $129 big difference. The former being reasonable the later not so much.

[gei]

The module is $129. You can download the trial right through the WHMCS site which will allow you to process transactions under $1.

[ozhanasi]

Gei, I'm interested to buy this gateway, can you please email me at ozhanasi @ gmail . com

[CharlieD]

Please e-mail me at macdrage (at) gmail (dot) com

 

For some reason cannot send PM's on WHMCS. Interested in buying this module.

[KhensU]

Has anyone a working setup that involves CVV2 ? After asking Elevon to turn on CVV2 our backed/recurring requests fail due to no CVV2 data passed. I understand that the data isn't stored but other systems seem to use a "verify only if it is passed" type system. Any comments?

[gei]

WHMCS will NEVER store the CVV value - this is against all credit card agreements. It will only pass that data on the first transaction. The module should already be passing CVV data.

[klong67]

Unable to private message you. I am interested in buying this module. Can you please email me at keiferunit (at) gmail (dot) com.

[gei]

Done - just emailed you.

[awi]

I am interested in purchasing this module. Please email me at alkassel1s at gmail

[gei]

I am interested in purchasing this module. Please email me at alkassel1s at gmail

 

emailed you

[gei]

FYI Elavon is changing the name from VirtualMerchant to Converge. It is still the same software, and the existing module works the same.

[senthiltg]

I need to purchase a license. Email me at senthiltg at sivasolutions dot com

 

Senthil

[gei]

email sent!