tracedef Posted June 5, 2009 Share Posted June 5, 2009 We're trying to cut down on emails to client down to one email, so we took the data from the "Client Signup Email", disabled it from being sent and posted the info it included into the "Hosting Account Welcome Email". When an order is placed, the end user receives one email with all of their information including their newly created Cpanel login info. The problem is that the "Password: {$client_password}" from "Client Signup Email" does not work in the "Hosting Account Welcome Email" tempate, the password is hidden, even though the email is system generated.... Is there any obvious way to fix this? We're trying to simplify everything regarding logons and emails and as it stands the user has 4 logins (wordpress, whmcs, cpanel, forums) and multiple emails from each.... 0 Quote Link to comment Share on other sites More sharing options...
keliix06 Posted June 6, 2009 Share Posted June 6, 2009 No, this can't be done. The password becomes one way encrypted before you can send the welcome email. The client signup email is the only one that has access to the data. 0 Quote Link to comment Share on other sites More sharing options...
tracedef Posted June 6, 2009 Author Share Posted June 6, 2009 Dang! Thanks for the help! 0 Quote Link to comment Share on other sites More sharing options...
chickendippers Posted June 6, 2009 Share Posted June 6, 2009 Just add something like "The password you chose when you ordered". That's what we did. 0 Quote Link to comment Share on other sites More sharing options...
doudi80 Posted June 9, 2009 Share Posted June 9, 2009 (edited) Wunderfull, in old version this was working. Want WHMCS to add an option if client passwords should be crypted or not! Edited June 9, 2009 by doudi80 Mistake 0 Quote Link to comment Share on other sites More sharing options...
tracedef Posted June 9, 2009 Author Share Posted June 9, 2009 @doudi80: Agreed. Bummer that something that helps streamline communication with end user would be disabled. It seems counter intuitive that WHMCS generated emails wouldn't recognize their own system generated password fields or would hide them or wouldn't simply encrypt them as their native form does. 0 Quote Link to comment Share on other sites More sharing options...
keliix06 Posted June 9, 2009 Share Posted June 9, 2009 It was a bad idea that they weren't hashed originally. It's a good thing this was changed. 0 Quote Link to comment Share on other sites More sharing options...
johannes Posted June 12, 2009 Share Posted June 12, 2009 my opinion to this: http://forum.whmcs.com/showthread.php?t=21045&&p=108939 i would prefer to have both possibilities to choice. there isnt only a good or wrong solution. 0 Quote Link to comment Share on other sites More sharing options...
sullise Posted June 15, 2009 Share Posted June 15, 2009 Agreed, who is WHMCS to determine how we should store our passwords? This should have been a configurable option... 0 Quote Link to comment Share on other sites More sharing options...
Erik H. Posted June 15, 2009 Share Posted June 15, 2009 Don't get me wrong: we ALSO have problems with this. However, a "good" company is not able to see his users passwords. Like the bank doesn't know your PIN number or a mobile operator has your personal SIM password stored. There have been a lot of cases where someone (a support member) used the password of a user to access their mailbox, bank etc because users (=people) use the same password at different places... 0 Quote Link to comment Share on other sites More sharing options...
othellotech Posted June 17, 2009 Share Posted June 17, 2009 Like the bank doesn't know your PIN number The bank does now your PIN, and depending on their authority level, Telephone Banking operators can see your whole password (some just the "n" characters they're asking for, and others none, but type what you tell them into a system which returns yes or no) It's all about providing the software *users* the choice on how these things are handled - for example removing the ability to access the actual password has stopped our ability to authenticate a user on telephone support, as we asked for the 1st 2 characters from their password before making changes to their account etc. 0 Quote Link to comment Share on other sites More sharing options...
sholman Posted August 18, 2009 Share Posted August 18, 2009 This has really pissed me off. I have spent nearly $2000 getting user synchronisation tools built for between WHMCS and our website over the past few months and now it's not usable. 0 Quote Link to comment Share on other sites More sharing options...
netstepinc Posted September 9, 2009 Share Posted September 9, 2009 Agreed, who is WHMCS to determine how we should store our passwords? This should have been a configurable option... I was just trying to resend a welcome message and realized the PW was *****. What is the point of a Welcome message reminder other then to remind them of their PW? PLEASE MAKE THIS CONFIGURABLE!!!!!! My partner and myself are the only one in the system so I don't care about hiding passwords. 0 Quote Link to comment Share on other sites More sharing options...
ckh Posted September 9, 2009 Share Posted September 9, 2009 http://forum.whmcs.com/showpost.php?p=119980&postcount=2 Already being implemented in the next release. 0 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.