Recurring billing and discount codes

[meeven]

I have the same package that is sold to companies and non-profits at different costs - for instance, say, 100 MB is $20 for companies and $10 for non-profits.

 

While signing up, the non-profits apply a 50% discount code, but the problem is that this doesn't work for the recurring annual billing. The automatic invoices generated show the cost as $20 and I have to keep manually editing the recurring price for each non-profit client, which is very tedious.

 

Is there a way in WHMCS to make the automatic invoice generation system recognize and apply the discount code for recurring billings? That is, if a client signed up at a lower cost by applying a permanent discount code, all future invoices would be generated at that same discounted cost?

 

I am using the latest version of WHMCS.

 

Thanks in advance.

[AndrewMKP]

I believe in the coupon area when you edit the details of it there is a 'recurring' check box, this should solve your problem?

[meeven]

Oh, you are right. I missed that completely.

 

Many thanks.

[meeven]

I just realized - how will the system recognize that a particular invoice is for a non-profit? Wouldn't enabling 'Recurring' apply the discount to all clients purchasing the package?

[othellotech]

Wouldn't enabling 'Recurring' apply the discount to all clients purchasing the package?

 

recurring applies to the voucher.

 

you have the option to specify if the voucher is single-use or recurring.

[AndrewMKP]

Othellotech is correct it only applies to the voucher.

 

You can also limit the voucher to so many uses so you can control it, if you ask people to contact you first all you need to do is move the limit of the voucher up a number This way you can control how many people use the voucher and ensure your customers are correctly using it!

 

Hope this helps.

[meeven]

recurring applies to the voucher.

Othellotech, thank you for clearing this up for me.

 

You can also limit the voucher to so many uses so you can control it, if you ask people to contact you first all you need to do is move the limit of the voucher up a number This way you can control how many people use the voucher and ensure your customers are correctly using it!

Thanks, again. But, I still can't make the connection to how this ties in with invoice generation at the discounted price for a particular subset of clients. I am trying to make this happen without any manual intervention either on my part or my clients' part.

[meeven]

Just a quick update.

 

I submitted a ticket about this and Matt confirmed that if the coupon is set to recurring, the product's price is set at that discounted rate in the client's account and all subsequent invoices for that product will show that discounted rate, not the original rate.