cybervolkan Posted December 31, 2008 Share Posted December 31, 2008 Hi, After I have upgraded to 3.8.1 , my customers get error on domain order. After confirming nameservers, a blank page containin "Error Code 84" comes. Thanks in advance for any help. 0 Quote Link to comment Share on other sites More sharing options...
BobsRe Posted December 31, 2008 Share Posted December 31, 2008 I received an error like that when I was doing some customization. For me it was because the domain term was not being passed to the final cart page. 0 Quote Link to comment Share on other sites More sharing options...
BobsRe Posted December 31, 2008 Share Posted December 31, 2008 Maybe Matt can post the error code meanings I could not find any puplicly available document that described error codes for WHMCS. 0 Quote Link to comment Share on other sites More sharing options...
cybervolkan Posted December 31, 2008 Author Share Posted December 31, 2008 I think you are right. My template is for an old version. Error code explanation may help. Thanks for your reply. 0 Quote Link to comment Share on other sites More sharing options...
BobsRe Posted December 31, 2008 Share Posted December 31, 2008 No problem, for the benefit of others keep us posted on what you find. 0 Quote Link to comment Share on other sites More sharing options...
DaveHarris Posted January 2, 2009 Share Posted January 2, 2009 Likewise I see error 84 when I process a registration request via an order for any client. I use the Nominet EPP module, and did not see this error prior to the latest upgrade. Anyone any further ideas? 0 Quote Link to comment Share on other sites More sharing options...
JabezDesign Posted January 3, 2009 Share Posted January 3, 2009 I was getting that error and all I did was to go into my admin area, then looked under "Utilities" for "System Cleanup" and cleared all the logs and I never got the error again. 0 Quote Link to comment Share on other sites More sharing options...
DaveHarris Posted January 4, 2009 Share Posted January 4, 2009 Thanks the error appears to have gone away! 0 Quote Link to comment Share on other sites More sharing options...
BobsRe Posted January 4, 2009 Share Posted January 4, 2009 For the benefit of others, what cased this error for you and how was it resolved? 0 Quote Link to comment Share on other sites More sharing options...
JstHost Posted January 4, 2009 Share Posted January 4, 2009 Error Code 84 - That indicates that you are trying to order a domain with a TLD or registration period that you don't have setup in Config > Domain Pricing 0 Quote Link to comment Share on other sites More sharing options...
DaveHarris Posted January 12, 2009 Share Posted January 12, 2009 Error 84 back again When adding orders throught the Admin system for domains blank screen error 84 then logged out of system! This is driving me nuts , I have cleared the logs as before no difference It does not matter if the order is set to active or pending! The order appears in todays orders but no items are on the order? Any help would be fantastic! 0 Quote Link to comment Share on other sites More sharing options...
chaloupe Posted January 20, 2009 Share Posted January 20, 2009 We have the same error 84 on our side in the Admin area for when a domain is ordered at the same time of hosting... When we come back to see what have happen, the order is in pending mode as it should be, domain was not added to the order and the domain name was missing the extension for hosting details. 0 Quote Link to comment Share on other sites More sharing options...
TheHostingHeroes Posted January 20, 2009 Share Posted January 20, 2009 I have this too, only on domain only ordering. 0 Quote Link to comment Share on other sites More sharing options...
othellotech Posted January 21, 2009 Share Posted January 21, 2009 it's when you pick a period for the domain registration, that is not defined in your domains pricing e.g .uk and 1year a downside of the single page new order creation setup - it was simplified and sped up because of many comlaints about the speed o the other and claimed "we know what we're doing" ... turns out they all lied 0 Quote Link to comment Share on other sites More sharing options...
DarrenW Posted January 23, 2009 Share Posted January 23, 2009 Hi, I am getting this same error 84, when trying to manually add a domain (as per http://wiki.whmcs.com/Importing_Data#Manual_Existing_Domain_Entry ) to a customer, wether setting to register or transfer .. pending or active, (and yes my period matches pricing) .. when clicking "submit order" i get the error 84 page. then in orders I can see one has been created but it only has the clients details, not any domain details Any help would be appreciated Thanks Darren 0 Quote Link to comment Share on other sites More sharing options...
DarrenW Posted January 27, 2009 Share Posted January 27, 2009 argh!! stupid me ... i have been using firefox .... just tried add domain in IE .. and it works (well..no error 84) and takes me to the next page .. (Hope others can use this info from my mistake) 0 Quote Link to comment Share on other sites More sharing options...
beet Posted January 29, 2009 Share Posted January 29, 2009 it's when you pick a period for the domain registration, that is not defined in your domains pricing Thanks! That fixed it. I first noticed the problem last night and coincidentally enom's website went down for an "unexpected upgrade" (wonderful euphemism that) so I assumed it was related. DarrenW - that's odd. I'm using Firefox too...no need to call yourself stupid for that! Haven't tried it on IE. 0 Quote Link to comment Share on other sites More sharing options...
earthrat Posted January 30, 2009 Share Posted January 30, 2009 Did you ever get an answer for this Darren? 0 Quote Link to comment Share on other sites More sharing options...
earthrat Posted January 30, 2009 Share Posted January 30, 2009 By the way I tried it in IE7, firefox and google crome. I tried every possible combination of ways. The result is always the same ERROR CODE 84! 0 Quote Link to comment Share on other sites More sharing options...
craigrg Posted February 4, 2009 Share Posted February 4, 2009 Is there any feed back on this as i am having the same problem? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted February 4, 2009 WHMCS CEO Share Posted February 4, 2009 It's user error to get this failure message - see post 14 0 Quote Link to comment Share on other sites More sharing options...
3cellhosting Posted February 5, 2009 Share Posted February 5, 2009 Looks like the meaning of life - twice! I had same problem with creating a manually added domain. I checked domain prices had period selected; selected transfer; then added some text to EPP code - this time it worked as expected. It has raised a query for me though. If somebody tries to register a .co.uk domain then it has to be for a minimum of 2 years. Many people don't know that so they select 1 year from the dropdown. This will then generate code 84 and new customer thinks 'crappy site' I'll buy elsewhere. Or have I got that wrong? Regards David 0 Quote Link to comment Share on other sites More sharing options...
aegisdesign Posted February 9, 2009 Share Posted February 9, 2009 It has raised a query for me though. If somebody tries to register a .co.uk domain then it has to be for a minimum of 2 years. Many people don't know that so they select 1 year from the dropdown. This will then generate code 84 and new customer thinks 'crappy site' I'll buy elsewhere. Or have I got that wrong? The simple fix would be to not have "1 year" specified in the list of prices. I take exception to the 'User Error' though Matt. If you've not specified a price for a certain number of years, surely the option should not be given by the system in the cart or in the admin order page? 'Error code 84' is far from explanatory too. 0 Quote Link to comment Share on other sites More sharing options...
othellotech Posted February 9, 2009 Share Posted February 9, 2009 Many people don't know that so they select 1 year from the dropdown. This will then generate code 84 and new customer thinks 'crappy site' I'll buy elsewhere . Or have I got that wrong? *customers* dont use the quick-form admin order system, so wont get the error or selection of years problem. 0 Quote Link to comment Share on other sites More sharing options...
mojowill Posted March 8, 2009 Share Posted March 8, 2009 i have exactly the same issue i have .com and .co.uk set up in domain pricing correctly 1 year and 2 year prices for .com only 2 year price for .co.uk I go to make order in admin area for .co.uk 2 years registration, billing cycle 2 years and i get error 84! the annoying thing is that the order is created then you are looged out so you have to delete the order and try again i have so far had to delete 20 orders today becuase of this error and I can't figure out what I'm doing wrong. 0 Quote Link to comment Share on other sites More sharing options...
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