dkent Posted September 27, 2008 Share Posted September 27, 2008 BoxTrapper is very useful. It simply protects your inbox from spam by forcing all people not on your white list to reply to a verification email before they can send mail to you. However, this is not always ideal of your main email accounts such as sales/support due to everybody that emails in to have to verify that they are a human being. BoxTrapper is only useful for less used email accounts. Spam Assissin is my favourite. With this you can set it to "auto delete" emails that are considered as SPAM and set a score rating. I use this for all email accounts. If Spam Assassin considers an email to be spam, it will add ***SPAM*** in the subject of every spam message. How to stop SPAM from entering your WHMCS support ticket system: You do not need to disable email piping! All you need to do is... 1. Login into your 'WHMCS' Admin area. 2. In 'Configuration' settings, click on 'Spam Control' 3. Click on 'Blocked Subjects' and enter ***SPAM*** in the text field (make sure you select 'Subject' option from the drop-down). That's it, no more SPAM! Just make sure you have Spam Assassin switched on (from within your cPanel). Spam Assassin will automatically add the subject ***SPAM*** to all email considered as spam, and WHMCS will BLOCK all emails that contain the email subjects ***SPAM*** from entering the piping system. This is a VERY neat and easy trick, and it works well. Any questions, feel free to comment P.S: Anyone tried ClientExec software? - What a load of rubbish! WHMCS FOREVER! 0 Quote Link to comment Share on other sites More sharing options...
bigsuma Posted November 19, 2008 Share Posted November 19, 2008 How does this work if your using piping to /pipe/pipe.php you cant Enable BoxTrapper on a forwarder 0 Quote Link to comment Share on other sites More sharing options...
Lawrence Posted November 19, 2008 Share Posted November 19, 2008 How does this work if your using piping to /pipe/pipe.phpyou cant Enable BoxTrapper on a forwarder You shouldn't use BoxTrapper on your sales or support addresses, as it just adds more unneeded work for the client. Just make sure SpamAssassin is on and set it up as per the OP post. 0 Quote Link to comment Share on other sites More sharing options...
dkent Posted November 20, 2008 Author Share Posted November 20, 2008 That's right, just use Spam Assassin, and forward all emails to your WHMCS piping system. Any emails you or your sales/support dept receive will be BLOCKED from entering the piping system (once you have added ***SPAM*** to your blocked subject in WHMCS Spam Control of course). Before I found out this neat trick (and probably the only true way of tackling WHMCS spam) I was receiving tons of unsolicited email each day. Now I don't get a single spam message at all. 0 Quote Link to comment Share on other sites More sharing options...
Mattg Posted November 24, 2008 Share Posted November 24, 2008 That's right, just use Spam Assassin, and forward all emails to your WHMCS piping system. Any emails you or your sales/support dept receive will be BLOCKED from entering the piping system (once you have added ***SPAM*** to your blocked subject in WHMCS Spam Control of course). Before I found out this neat trick (and probably the only true way of tackling WHMCS spam) I was receiving tons of unsolicited email each day. Now I don't get a single spam message at all. I have also found this to be a useful way to block spam, but I recently notice that people are getting by the verification image (not email related). 0 Quote Link to comment Share on other sites More sharing options...
JFSG Posted November 24, 2008 Share Posted November 24, 2008 Imagine a sales email client gets the verification all the time.. Surely annoyed.. 0 Quote Link to comment Share on other sites More sharing options...
bigsuma Posted November 25, 2008 Share Posted November 25, 2008 What do you set your SA Score to .. i have it at 5 and i still get support emails. Ive even tried forwarding to a GMAIL account which then forwards to tickets which is then piped and they still get through I even added the IP to Banned IP's and they get through A new support ticket has been opened. Client: nejtbvqbx Department: SECONDRING Support Subject: sCVgzFKgsMpo Priority: Medium ---------------------------- IP Address: 94.102.60.182 You can respond to this ticket by simply replying to this email or by logging into the administration area. 0 Quote Link to comment Share on other sites More sharing options...
dkent Posted December 1, 2008 Author Share Posted December 1, 2008 I have also found this to be a useful way to block spam, but I recently notice that people are getting by the verification image (not email related). I only use Spam Assassin, and the score rating is set at 5 like most people have it set as. I do not get any verification emails whatsoever and nor do anybody that emails any of my sales or support addresses. You say that people are receiving verification emails. It sounds to me that you have BoxTrapper turned on for those email addresses. I strongly suggest that you turn this off for all emails and use Spam Assassin only. You do not receive verification emails using Spam Assassin therefore it resolves the problem that you were having. Please head over to your cPanel and turn BoxTrapper off for all sales/support emails (ones you use for WHMCS email piping) and keep Spam Assassin turned on. 0 Quote Link to comment Share on other sites More sharing options...
flip Posted December 31, 2008 Share Posted December 31, 2008 (edited) Would be good to see a feature where if it see's an address in it's address book to automatically accept it. But should the email address not be in WHMCS's system, a reply email is sent (once) and asks the sender to reply typing xyzabc... Am i making sense? P.S: Is there a way to turn off the predefined response for an email template??? Under Support Messages and Bounce Message (we use to get dozens and dozens of these) It would be nice to be able to turn this message off, as we would have no need for this. (You can only disable the language options, but not the responses......) (: Edited December 31, 2008 by flip 0 Quote Link to comment Share on other sites More sharing options...
gwhosting Posted October 23, 2009 Share Posted October 23, 2009 hi; what are the chances that this process would mark a non spam message? Just curious as i wouldn't want to loose a customer because there sales request got lost in the vast world of spam. mike 0 Quote Link to comment Share on other sites More sharing options...
aushops Posted October 23, 2009 Share Posted October 23, 2009 Hi, I have had Config Server install cPanel Service Package + MailScanner on my servers and it's fantastic. It includes all these functions :: ConfigServer Mail Manage ConfigServer Mail Queues ConfigServer Explorer ConfigServer Security&Firewall ConfigServer MailScanner FE It cost $125 per server but well worth the money. Link here if anyone interested http://www.configserver.com/cp/cpanel.html cheers 0 Quote Link to comment Share on other sites More sharing options...
gwhosting Posted October 23, 2009 Share Posted October 23, 2009 hi; doesn't config server have a mail application for free? I thought they had something for free, smile. 0 Quote Link to comment Share on other sites More sharing options...
aushops Posted October 23, 2009 Share Posted October 23, 2009 These products are free •ConfigServer Security & Firewall •ConfigServer Explorer •ConfigServer Mail Queues •ConfigServer Mail Manage But the Mailscanner needed to manage spam etc is not free it cost $45 Don't won't to get off topic, but I bought the $125 package because of enhanced security for my servers which included the mail scanner. 0 Quote Link to comment Share on other sites More sharing options...
gwhosting Posted October 23, 2009 Share Posted October 23, 2009 hi; thanks just wanted to make sure. 0 Quote Link to comment Share on other sites More sharing options...
Lawrence Posted October 24, 2009 Share Posted October 24, 2009 The MailScanner GUI is that amount. MailScanner itself is open-source and can be installed for free, you just lose the benefits of their easy to use interface. 0 Quote Link to comment Share on other sites More sharing options...
gwhosting Posted October 24, 2009 Share Posted October 24, 2009 but you can still edit settings via conf files i'm guessing right? Hmmm, i might install this. Mods, sorry if this is off topic for this thred 0 Quote Link to comment Share on other sites More sharing options...
dkent Posted October 24, 2009 Author Share Posted October 24, 2009 hi;doesn't config server have a mail application for free? I thought they had something for free, smile. I've been using my method for blocking spam inside WHMCS for a long time now and not once has an email been blocked in the system from a genuine person. I make regular checks in mail (cPanel) and there are no signs of emails being classed as spam unless it actually is spam. Spam Assassin works well and will continue to use it. 0 Quote Link to comment Share on other sites More sharing options...
bear Posted October 26, 2009 Share Posted October 26, 2009 These products are free•ConfigServer Security & Firewall •ConfigServer Explorer •ConfigServer Mail Queues •ConfigServer Mail Manage But the Mailscanner needed to manage spam etc is not free it cost $45 Don't won't to get off topic, but I bought the $125 package because of enhanced security for my servers which included the mail scanner. It's the MSFE (Mail Scanner Front End) that isn't free, mailscanner itself is. Personally, I installed the other apps myself as I needed them, since it takes about 5 minutes each through shell. 20 minutes work to save $80 seemed a good bet to me. MSFE is well worth paying for, and it comes with installation and configuration of Mailscanner that can be time consuming. 0 Quote Link to comment Share on other sites More sharing options...
lemurtech Posted January 11, 2010 Share Posted January 11, 2010 How does this work if your using piping to /pipe/pipe.phpyou cant Enable BoxTrapper on a forwarder This is an older post, but I thought I'd contribute the answer for others. If you want to enable Spam Assassin filtering on piped mail, you can do something like this. This is for a qmail MTA on a CentOS server: | /usr/bin/spamassassin | php -q /var/www/vhosts/mydoman.com/httpdocs/whmcs/pipe/pipe.php I use three support departments: info, support, and billing. I allow unregistered users to submit to info@mydomain.com. I 'POP' this address and enable aggressive Spam Assassin filtering on it. For the other addresses, I 'pipe' them using the technique above, but also require the user to be registered if not submitting from the web interface. Hope this helps. 0 Quote Link to comment Share on other sites More sharing options...
Elite IT Services Posted November 14, 2010 Share Posted November 14, 2010 We use WHMCS for our company and also use the ticketing system built-in. We use Google Apps as our primary mail service, but have the WHMCS running on our Linux Server. We have all of our email going through Postini spam filter first, and we have never once received a piece of spam in our ticketing system, and have never had a legitimate email that should have gotten through get blocked. It's not only good for preventing spam in the ticketing system, but just from preventing spam in general. <<snipped>> 0 Quote Link to comment Share on other sites More sharing options...
hand Posted November 21, 2010 Share Posted November 21, 2010 BoxTrapper is very useful. It simply protects your inbox from spam by forcing all people not on your white list to reply to a verification email before they can send mail to you. However, this is not always ideal of your main email accounts such as sales/support due to everybody that emails in to have to verify that they are a human being. BoxTrapper is only useful for less used email accounts. Spam Assissin is my favourite. With this you can set it to "auto delete" emails that are considered as SPAM and set a score rating. I use this for all email accounts. If Spam Assassin considers an email to be spam, it will add ***SPAM*** in the subject of every spam message. How to stop SPAM from entering your WHMCS support ticket system: You do not need to disable email piping! All you need to do is... 1. Login into your 'WHMCS' Admin area. 2. In 'Configuration' settings, click on 'Spam Control' 3. Click on 'Blocked Subjects' and enter ***SPAM*** in the text field (make sure you select 'Subject' option from the drop-down). That's it, no more SPAM! Just make sure you have Spam Assassin switched on (from within your cPanel). Spam Assassin will automatically add the subject ***SPAM*** to all email considered as spam, and WHMCS will BLOCK all emails that contain the email subjects ***SPAM*** from entering the piping system. This is a VERY neat and easy trick, and it works well. Any questions, feel free to comment P.S: Anyone tried ClientExec software? - What a load of rubbish! WHMCS FOREVER! I have spam assassin turned on. Put the word ***SPAM*** in the text field like it says and i'm still getting spam. What am I missing? 0 Quote Link to comment Share on other sites More sharing options...
nobody Posted May 27, 2011 Share Posted May 27, 2011 Just an idea. In the same page, add the keyword "unsubscribe" to the blocked words tab, i found spam sometimes includes a BS link to unsubscribe, or a line telling you to send an email to XXX@somecrap.con.unno.cc I also: Block "no-reply" and "noreply" in the blocked email addresses. Now THAT is somthing to include in the wiki^ 0 Quote Link to comment Share on other sites More sharing options...
webhostau Posted June 1, 2011 Share Posted June 1, 2011 Spam Assasin has dont the job. Thanks for the easy information. 0 Quote Link to comment Share on other sites More sharing options...
HawtDogFlvrwtr Posted January 30, 2012 Share Posted January 30, 2012 I realize this is an old thread but I wanted to post my fix to get it working with Directadmin/Exim and piping to spamassassin.. I simply added the following pipe and it's working perfectly. "| /usr/bin/spamc -f -e /bin/php -q /home/admin/public_html/pipe/pipe.php" the -f means, if for some reason spamd is down, send mail normally to account. the -e means send to another application. I'm sure this will work for other applications as well. The quotes on either end are required by directadmin.. but may work without those in your application. 0 Quote Link to comment Share on other sites More sharing options...
webhostau Posted January 30, 2012 Share Posted January 30, 2012 Is there a fix for cpanel .. 0 Quote Link to comment Share on other sites More sharing options...
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