chickendippers Posted September 1, 2008 Share Posted September 1, 2008 Just a quick question really, should the Pending Transfer status on a domain name automatically update itself to Active once the transfer is complete? I only ask, 'cos ours doesn't seem to be. Cheers. 0 Quote Link to comment Share on other sites More sharing options...
cyberstrider Posted September 2, 2008 Share Posted September 2, 2008 That would definitely be a good idea. -DB 0 Quote Link to comment Share on other sites More sharing options...
BAJI26 Posted September 2, 2008 Share Posted September 2, 2008 Ours don't either and wish it did. 0 Quote Link to comment Share on other sites More sharing options...
chickendippers Posted September 2, 2008 Author Share Posted September 2, 2008 Well in a way I'm glad to hear our installation is working as intended. Perhaps this could be moved to feature requests then? 0 Quote Link to comment Share on other sites More sharing options...
othellotech Posted September 2, 2008 Share Posted September 2, 2008 Just a quick question really, should the Pending Transfer status on a domain name automatically update itself to Active once the transfer is complete? How would it know ? 0 Quote Link to comment Share on other sites More sharing options...
chickendippers Posted September 2, 2008 Author Share Posted September 2, 2008 Well I get an email once a transfer is completed, maybe there's something that WHMCS can tap into? 0 Quote Link to comment Share on other sites More sharing options...
Redsign Posted September 5, 2008 Share Posted September 5, 2008 Well I get an email once a transfer is completed, maybe there's something that WHMCS can tap into? How about: When running the expiry date sync script, any domains pending transfer that are now found in the account could have their status switched and an email sent. Alternatively another cron could be setup just to check the 'pending transfer' domains; this could be ran several times a day without straining the registry. Obviously this requires use of the supported sync registrars. Ben 0 Quote Link to comment Share on other sites More sharing options...
othellotech Posted September 12, 2008 Share Posted September 12, 2008 or just pipe the registry response emails into a script to update the table we put the registry emails into our ticket system, most set to auto-close, but those containg transfer confirmations left as tickets so we can update the domain as necessary - works well and we're handling 30+ transfers/day at the moment on one system. 0 Quote Link to comment Share on other sites More sharing options...
ServWise.com Posted June 5, 2009 Share Posted June 5, 2009 AWBS already does this with a cron I'm kinda gob smacked that WHMCS doesn't, is this still the case? 0 Quote Link to comment Share on other sites More sharing options...
9DollarDomains Posted September 3, 2009 Share Posted September 3, 2009 Is this still an open issue? I'm running 3.8.2 and when transfers complete at the registry, we're left with just having to notice and manually update the status - which of course doesn't happen all the time. 0 Quote Link to comment Share on other sites More sharing options...
ServWise.com Posted September 3, 2009 Share Posted September 3, 2009 It sure is, and it's one manual job I would dearly love to loose.... 0 Quote Link to comment Share on other sites More sharing options...
9DollarDomains Posted September 4, 2009 Share Posted September 4, 2009 YIKES! I thought I must have something configured wrong. That's rather critical - especially since it's (by definition) customers that are existing with another registrar or hosting company already. You really want all customer's 1st experience to go smoothly, but especially customers switching from (and comparing us to) some other company. What's happening now is that every transfer is pending/processing for a few days, and when it's approved, the customer notices right away because they are 'hovering' over it, but we don't notice immediately. Even a few hours later they are wondering 'what's going wrong' and it's really a pain to have to explain that it's a manual process. 0 Quote Link to comment Share on other sites More sharing options...
othellotech Posted September 5, 2009 Share Posted September 5, 2009 but we don't notice immediately Your registrar will inform you - why not have their responses go into your ticket system, so you *do* notice ... ? 0 Quote Link to comment Share on other sites More sharing options...
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