longhead Posted August 26, 2008 Share Posted August 26, 2008 i'm trying to install whmcs but can't get past step 3, I've created a new database and filled in the database connection details fields accurately but it still gives me the could not connect to the database error page. The sql server is up, anyone no where I'm going wrong? 0 Quote Link to comment Share on other sites More sharing options...
azrahn Posted August 26, 2008 Share Posted August 26, 2008 Hi, Are you using the servername or localhost in the details fields? 0 Quote Link to comment Share on other sites More sharing options...
longhead Posted August 26, 2008 Author Share Posted August 26, 2008 localhost, wasn't altogether sure this was right but it's where mysql created the database, or at least it looked that way. Should i change it to the remote host name? 0 Quote Link to comment Share on other sites More sharing options...
bear Posted August 26, 2008 Share Posted August 26, 2008 Usually localhost works because the db is on the same server. Can you show the details of what you entered, blocking out the password? 0 Quote Link to comment Share on other sites More sharing options...
misulica Posted August 26, 2008 Share Posted August 26, 2008 this could work.. open from our cpanel the phpmyadmin app, then look at the top it should say:: phpmyadmin on : <server host> get the host from there 0 Quote Link to comment Share on other sites More sharing options...
MikeDVB Posted August 26, 2008 Share Posted August 26, 2008 If you are on a cPanel server you need to put your cpanel username in front of the database name and the database user. So if your cpanel account was named theuser your info would be: Database name: theuser_databasenamehere Database user: theuser_databaseusernamehere 0 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.