Speedy059 Posted June 11, 2008 Share Posted June 11, 2008 I'm very new to Maxmind and I was curious to know what you guys use for your settings to eliminate fraud. We are getting a lot of fraudulent orders and I hope Maxmind will help stop this. I would like to know what you guys use for your settings in WHMCS as I have no clue to use, especially for the fraud scores. Please share your insight on this as i'm interested in what you guys use. 0 Quote Link to comment Share on other sites More sharing options...
dordal Posted June 11, 2008 Share Posted June 11, 2008 Frankly, I've found that we have to hand-screen most stuff. We still have Maxmind on, and it gives lots of good data, but we don't put in an arbitrary cutoff. I've had orders score a 10 that are valid, and orders score a 2.5 that were fraud. I'm hopeful that when (if) WHMCS integrates the new-style Maxmind scoring (using MaxMind 1.1) that we'll be able to put in a cutoff. The new scores go from 0->100 rather than 0->10, and are supposed to be a lot more accurate. 0 Quote Link to comment Share on other sites More sharing options...
Speedy059 Posted June 11, 2008 Author Share Posted June 11, 2008 Has anyone tried the call verification? If so, what do you set your Telephone Fraud Score to? I'm thinking about putting 0 so every order is verified, as I'm not sure how good MaxMind is at finding fraudulent orders. 0 Quote Link to comment Share on other sites More sharing options...
Daniel Posted June 11, 2008 Share Posted June 11, 2008 We have phone verification set to 1.9 and block anything over 3. 0 Quote Link to comment Share on other sites More sharing options...
Speedy059 Posted June 12, 2008 Author Share Posted June 12, 2008 Thanks Daniel. I have it set to block anything after 3, and to phone verify anything at 1. 0 Quote Link to comment Share on other sites More sharing options...
FPForum Posted June 18, 2008 Share Posted June 18, 2008 I currently don't have phone verification turned on, but my maxmind score is set at 3.50 0 Quote Link to comment Share on other sites More sharing options...
charliez Posted June 18, 2008 Share Posted June 18, 2008 would be really interesting to know, not only your maxmind score but what results you get from that. i.e, if your score is 3.5, how many fraudulent purchases do you get? 0 Quote Link to comment Share on other sites More sharing options...
arhost Posted June 20, 2008 Share Posted June 20, 2008 My maxmind score is set at 7.50. 0 Quote Link to comment Share on other sites More sharing options...
othellotech Posted June 21, 2008 Share Posted June 21, 2008 My maxmind score is set at 7.50. *wow* how many fraud orders/day do you get ? we have telephone verify on 1.2 and reject on 2.3 0 Quote Link to comment Share on other sites More sharing options...
arhost Posted June 21, 2008 Share Posted June 21, 2008 The maxmind score 7.50 is working really well for us and it’s blocking most the fraudulent orders. We do not use auto account setup, all accounts are manually setup etc… and if we’re in doubt, we normally telephone the customer to verify that they placed the order. 0 Quote Link to comment Share on other sites More sharing options...
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