Jump to content

account got hacked


Recommended Posts

My account on whmcs compromised and by credit card attached to account, some random service orders,

And actived 2fa, now there is no option available to reset and access,

And I have to wait for them to come online and help,

Password was strong enough,

Link to comment
Share on other sites

  • WHMCS Support Manager

Hi @whmcs user,

We do not have a record of a Client Account matching the email address you've used to register here on the Community.

Please contact our Sales team who will be able to help you recover access to your whmcs.com account:  https://www.whmcs.com/submit-a-ticket/

Our opening hours are detailed here: https://www.whmcs.com/members/index.php/knowledgebase/50/What-are-the-Opening-Hours-of-Customer-Service.html

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use & Guidelines and understand your posts will initially be pre-moderated