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account got hacked

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My account on whmcs compromised and by credit card attached to account, some random service orders,

And actived 2fa, now there is no option available to reset and access,

And I have to wait for them to come online and help,

Password was strong enough,

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  • WHMCS Support Manager

Hi @whmcs user,

We do not have a record of a Client Account matching the email address you've used to register here on the Community.

Please contact our Sales team who will be able to help you recover access to your whmcs.com account:  https://www.whmcs.com/submit-a-ticket/

Our opening hours are detailed here: https://www.whmcs.com/members/index.php/knowledgebase/50/What-are-the-Opening-Hours-of-Customer-Service.html

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