[HELP] WHMCS Affiliate Link Redirection Issue

[Looper]

My WHMCS affiliate links are redirecting to my main homepage. For example, my website is mysite.com, and my WHMCS installed site is my.mysite.com. When someone uses the my.mysite.com/*?aff=1  URL, they are redirected to mysite.com.

I've noticed that the clicks are being counted in the affiliate section, but I don't think the signups are being counted. How can I fix this issue?

Edited December 8, 2023 by Looper

[wsa]

I think it does count. Did you try it yourself? 

[Looper]

10 hours ago, wsa said:

I think it does count. Did you try it yourself? 

Yeah, you're correct, I think I've found the redirection cause here: https://help.whmcs.com/m/customization/l/767759-customizing-affiliate-link-destinations

Do you know how the sign-ups are being counted? Because after signing up, it doesn't register! I've even tried other providers, and it's the same situation with them as well.