jlucho Posted November 3, 2023 Share Posted November 3, 2023 hi whmcs I want to sell hosting and have it activated on a subdomain in option "I will use my existing domain and update my nameservers" For example, enter the subdomain of the hosting that I want to activate: crop-report.peru.com , and show this message error : "The domain you entered is not valid" How can I make sure that, in the "I will use my existing domain and update my nameservers" option, it allows me to enter a subdomain? Thank 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted November 13, 2023 WHMCS Support Manager Share Posted November 13, 2023 Hi @jlucho, You need to tell WHMCS that .peru.com is a domain extension that exists. For steps on doing this, please see: https://help.whmcs.com/m/troubleshooting/l/691719-troubleshooting-domain-availability-problems#extension_not_listed 0 Quote Link to comment Share on other sites More sharing options...
jlucho Posted November 17, 2023 Author Share Posted November 17, 2023 I was looking for something like this: that you can add any type of sub-domain Then, the name of the hosting should be something like this, in the purchase orders: how can this change be made? 0 Quote Link to comment Share on other sites More sharing options...
RadWebHosting Posted November 19, 2023 Share Posted November 19, 2023 (edited) Hello, you may find the following article helpful for configuring subdomain options: How to Enable Subdomain Options for a Product in WHMCS Edited November 19, 2023 by radwebhosting 0 Quote Link to comment Share on other sites More sharing options...
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