Hilmi Posted December 6, 2022 Share Posted December 6, 2022 I don't know what else to do. I have disabled automation suspend and automation terminate. [whmcs1.png] I've been also excluded cronjob with 'skip' option. [whmcs2.png] : https://docs.whmcs.com/Crons#Task_Options_for_skip_and_do `/usr/bin/php -q /home3/hostajac/domain/my.hostaja.com/crons/cron.php skip --AutoTerminations --AutoSuspensions --FixedTermTerminations` But there are still problem, and our some Hosting account got auto terminate suddenly. What should i do again? Thanks. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted December 14, 2022 WHMCS Support Manager Share Posted December 14, 2022 Hi @Hilmi, Is there a record of the terminations occurring in the Configuration > System Log? If not, then we can say for certain that the termination was not initiated via this current WHMCS installation. Check for other WHMCS installations you may have run elsewhere in the past, and make sure they are removed: https://docs.whmcs.com/Uninstall_WHMCS If you no longer have access to the old locations, you can change/revoke your web server credentials/API keys, and only update this current WHMCS installation with the new credentials on the Configuration > System Settings > Servers page. 0 Quote Link to comment Share on other sites More sharing options...
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