Stripe Cron errors

[mbrando]

Hello,

WHMCS v8.6.0

My last successful cron run was 11/28/2022 at 7:00AM CST.

Today I get errors when the cron runs. I did manual run using the /opt/alt/php81/usr/bin/php -q /home/user/public_html/support/crons/cron.php all -F -vvv

Any thoughts on why this would pop today? It worked yesterday.

I get these errors:

WHMCS Automation Task Utility: all
==================================

 Daily Cron Automation Mode

Queuing Tasks
-------------

 Force run any tasks: ignore "in progress" and "is due"
 Task queues ready

Executing Application Queue
---------------------------

  0/34 [░░░░░░░░░░░░░░░░░░░░░░░░░░░░]   0% < 1 sec/< 1 sec 26.0 MiB
 Currency Exchange Rates
  1/34 [░░░░░░░░░░░░░░░░░░░░░░░░░░░░]   2%  1 sec/34 secs 26.0 MiB
 Product Pricing Updates
  2/34 [▓░░░░░░░░░░░░░░░░░░░░░░░░░░░]   5%  1 sec/17 secs 26.0 MiB
 Tenant Usage Metrics
  3/34 [▓▓░░░░░░░░░░░░░░░░░░░░░░░░░░]   8% 8 secs/1 min  32.0 MiB
 Invoices
  4/34 [▓▓▓░░░░░░░░░░░░░░░░░░░░░░░░░]  11% 8 secs/1 min  34.0 MiB
 Late Fees
  5/34 [▓▓▓▓░░░░░░░░░░░░░░░░░░░░░░░░]  14% 8 secs/54 secs 34.0 MiB
 Credit Card Charges

I had to screen grab the rest since the post kept getting blocked. See attached.

[Mandalorian]

After updating to v8.6, I have also run into cron problems.

Not sure what's causing them.

Please share your feedback if you manage to get anywhere with this.

[mbrando]

5 minutes ago, Mandalorian said:

After updating to v8.6, I have also run into cron problems.

Not sure what's causing them.

Please share your feedback if you manage to get anywhere with this.

Thanks. I have a ticket open now. I'll post what I find out.

[mbrando]

So I decided to throw w dart. I downloaded the whmcs_v860_full.zip file and put it on the server then copied it over my installation.

After that I testing cron and now get no errors.

[billingj@host104 root]$ /opt/alt/php81/usr/bin/php -q /home/user/public_html/support/crons221109/cron.php all -F -vvv

WHMCS Automation Task Utility: all
==================================

 Daily Cron Automation Mode

Queuing Tasks
-------------

 Force run any tasks: ignore "in progress" and "is due"
 Task queues ready

Executing Application Queue
---------------------------

  0/34 [░░░░░░░░░░░░░░░░░░░░░░░░░░░░]   0% < 1 sec/< 1 sec 26.0 MiB
 Currency Exchange Rates
  1/34 [░░░░░░░░░░░░░░░░░░░░░░░░░░░░]   2% < 1 sec/< 1 sec 26.0 MiB
 Product Pricing Updates
  2/34 [▓░░░░░░░░░░░░░░░░░░░░░░░░░░░]   5% < 1 sec/< 1 sec 26.0 MiB
 Tenant Usage Metrics
  3/34 [▓▓░░░░░░░░░░░░░░░░░░░░░░░░░░]   8% 7 secs/1 min  32.0 MiB
 Invoices
  4/34 [▓▓▓░░░░░░░░░░░░░░░░░░░░░░░░░]  11% 7 secs/1 min  34.0 MiB
 Late Fees
  5/34 [▓▓▓▓░░░░░░░░░░░░░░░░░░░░░░░░]  14% 7 secs/48 secs 34.0 MiB
 Credit Card Charges
  6/34 [▓▓▓▓░░░░░░░░░░░░░░░░░░░░░░░░]  17% 59 secs/5 mins 54.5 MiB
 Invoice & Overdue Reminders
  7/34 [▓▓▓▓▓░░░░░░░░░░░░░░░░░░░░░░░]  20% 59 secs/4 mins 54.5 MiB
 Domain Renewal Notices
  8/34 [▓▓▓▓▓▓░░░░░░░░░░░░░░░░░░░░░░]  23% 59 secs/4 mins 54.5 MiB
 Cancellation Requests
  9/34 [▓▓▓▓▓▓▓░░░░░░░░░░░░░░░░░░░░░]  26% 59 secs/3 mins 54.5 MiB
 Overdue Suspensions
 10/34 [▓▓▓▓▓▓▓▓░░░░░░░░░░░░░░░░░░░░]  29% 59 secs/3 mins 54.5 MiB
 Overdue Terminations
 11/34 [▓▓▓▓▓▓▓▓▓░░░░░░░░░░░░░░░░░░░]  32% 59 secs/3 mins 54.5 MiB
 Fixed Term Terminations
 12/34 [▓▓▓▓▓▓▓▓▓░░░░░░░░░░░░░░░░░░░]  35% 59 secs/2 mins 54.5 MiB
 Inactive Tickets
 13/34 [▓▓▓▓▓▓▓▓▓▓░░░░░░░░░░░░░░░░░░]  38% 59 secs/2 mins 54.5 MiB
 Prune Ticket Attachments
 14/34 [▓▓▓▓▓▓▓▓▓▓▓░░░░░░░░░░░░░░░░░]  41% 59 secs/2 mins 54.5 MiB
 Delayed Affiliate Commissions
 15/34 [▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░░░░░░░░░░░]  44% 59 secs/2 mins 54.5 MiB
 Affiliate Reports
 16/34 [▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░░░░░░░░░░]  47% 59 secs/2 mins 54.5 MiB
 Process Email Campaigns
 17/34 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░░░░░░░░░]  50% 59 secs/1 min  54.5 MiB
 Process Email Queue
 18/34 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░░░░░░░░░]  52% 59 secs/1 min  54.5 MiB
 Email Marketer Rules
 19/34 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░░░░░░░░]  55% 59 secs/1 min  54.5 MiB
 Credit Card Expiry Notices
 20/34 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░░░░░░░]  58% 59 secs/1 min  54.5 MiB
 SSL Sync
 21/34 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░░░░░░]  61% 2 mins/3 mins 56.5 MiB
 Server Usage Stats
 22/34 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░░░░░]  64% 2 mins/3 mins 56.5 MiB
 Overage Billing Charges
 23/34 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░░░░░]  67% 2 mins/3 mins 56.5 MiB
 Client Status Update
 24/34 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░░░░]  70% 2 mins/2 mins 56.5 MiB
 Domain Expiry
 25/34 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░░░]  73% 2 mins/2 mins 56.5 MiB
 Ticket Escalation Rules
 26/34 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░░]  76% 2 mins/2 mins 56.5 MiB
 Data Retention Pruning
 27/34 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░]  79% 2 mins/2 mins 56.5 MiB
 SSL Certificate Reissues
 28/34 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░]  82% 2 mins/2 mins 56.5 MiB
 Update Server Usage
 29/34 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░]  85% 2 mins/2 mins 56.5 MiB
 Update Server Meta Data
 30/34 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░]  88% 2 mins/2 mins 56.5 MiB
 WHMCS Updates
 31/34 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░]  91% 2 mins/2 mins 66.5 MiB
 Run Jobs Queue
 32/34 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░]  94% 2 mins/2 mins 66.5 MiB
 Domain Transfer Status Synchronisation
 33/34 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░]  97% 2 mins/2 mins 66.5 MiB
 Domain Status Synchronisation
 34/34 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓] 100% 2 mins/2 mins 66.5 MiB

 Sending Daily Cron Digest email

Executing System Queue
----------------------

 4/4 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓] 100% < 1 sec/< 1 sec 66.5 MiB

 [OK] Completed

[billingj@hos]$

[Mandalorian]

@mbrando Welldone! Did you also run the "install.php" installer, or just copied the files over manually?

Edited November 29, 2022 by Mandalorian

[WHMCS John]

Hi there,

We have opened case MODULE-7874 to investigate this error further.

Once we resolve cases and push features they are available at our change log, here:

https://changelog.whmcs.com/

I apologize for the inconvenience, and appreciate your patience as we work to resolve this.

[WHMCS John]

Hi all,

A hotfix for this has now been published: