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Invoice generation problem due


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Hello dear member, I have been facing a problem for some time now when making a purchase on my platform, when it comes to purchasing simple shared hosting space, invoices are generated, but when it takes add a domain name or even register a new domain name the order is registered with no invoice due thus not allowing payments.

my version is WHMCS 8.1.3

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On 10/11/2022 at 5:56 PM, Jordan ACKA said:

Hello dear member, I have been facing a problem for some time now when making a purchase on my platform, when it comes to purchasing simple shared hosting space, invoices are generated, but when it takes add a domain name or even register a new domain name the order is registered with no invoice due thus not allowing payments.

my version is WHMCS 8.1.3

V.8.1.3 is a quite old version of WHMCS. Unless its a setup you have used for long time and the problem is new, then the best solution might be to update to latest.

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