Olusola Posted June 14, 2022 Share Posted June 14, 2022 When i try to edit products, under the cross-sell tab, all the Active products are not showing, all the products are not coming up for cross-sells. please help 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted June 14, 2022 WHMCS Support Manager Share Posted June 14, 2022 Hi @Olusola, You can type into the field to search for products. All your products should be available in the list. Which products are missing when you search, exactly? 0 Quote Link to comment Share on other sites More sharing options...
Olusola Posted June 14, 2022 Author Share Posted June 14, 2022 It's working now. Thank you @WHMCS John It started working after the Hotfix 0 Quote Link to comment Share on other sites More sharing options...
nabil Posted August 8, 2022 Share Posted August 8, 2022 the cross sells product list is not appearing. I'm on 8.5.1 and I have the same problem as above. I edit a product - type a product in cross sell, the product appears, but it doesn't stay after I select it. It's an empty product drop down list if I don't type. Any ideas? Yes, all enabled for cross selling. 0 Quote Link to comment Share on other sites More sharing options...
nabil Posted August 10, 2022 Share Posted August 10, 2022 On 6/15/2022 at 12:32 AM, Olusola said: It's working now. Thank you @WHMCS John It started working after the Hotfix I'm on 8.5.1 and the hotfix says "We are releasing a hot-fix patch for 8.5.0 only to update ...". Which would make sense that 8.5.1 would includ it - BUT, the problem persists. Do we still need to use the cross sell hotfix 8.5? 0 Quote Link to comment Share on other sites More sharing options...
Mandalorian Posted March 5, 2023 Share Posted March 5, 2023 Apparently, this problem still hasn't been resolved in the latest WHMCS version. Not all products show in the "Cross-sell" drop down. Did anyone get this to work? 0 Quote Link to comment Share on other sites More sharing options...
mah1973 Posted July 28, 2023 Share Posted July 28, 2023 On 3/5/2023 at 5:56 PM, Mandalorian said: Apparently, this problem still hasn't been resolved in the latest WHMCS version. Not all products show in the "Cross-sell" drop down. Did anyone get this to work? Same here ..latest version and not all products are showing in drop down menu. Manually typing and searching didn't help. 0 Quote Link to comment Share on other sites More sharing options...
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