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Updating from 8.2.0 to 8.2.1


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Hey all,

I am trying to update from 8.2 to 8.2.1 and when doing that I get a error message, so I tried updating again this time with devtools open and saw "500 internal server error" This request takes too long to process, it is timed out by the server. If it should not be timed out, please contact administrator of this web site to increase 'Connection Timeout'.

So I increased max_execution_time to 500 and tried increasing the memory_limit after trying again I still get the issue.

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The automatic updates are a lottery! It works or bricks things 🙂 


You can try increasing your timeout time, Or upload all the files to your web directory and do the upgrade process that way! From personal experience, I wait 6 months before updating because WHMCS breaks stuff on each update. Like not being able to accept card payments, Or do emails, or something minor like that for a billing system! 

They won't admit to any of this, but it's evident in peoples experience! 8.2 is buggy, I would stay there for a while personally, But if punishing yourself is something you enjoy then try the above steps! Remember with all this increased support money you pay, whmcs say they are around 24/7 via ticket/live chat (if you pay enough) 🙂 

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On 31/07/2021 at 11:39, UnwilfulExpenditure said:

The automatic updates are a lottery! It works or bricks things 🙂 

for a minor version update like that, i'd suggest getting the incremental patch from download.whmcs.com (I think anyone can d/l the incremental patches) and installing manually via FTP - usual caveats, take a backup of the files and database before uploading the update.

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