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Invited user's Email notification options


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Hi. My client asked to add his manager to WHMCS to pay invoices. I proposed to invite his manager using "Invite User" page in client area and choose " View and payment access to invoices" option.

Now, his manager can access invoice page in his client area, but manager is not receiving any notifications about new invoices.

Help me, please, to understand How to configure notifications for invited user?

Edited by azzepis
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6 minutes ago, brian! said:

I think the user will have to be made a contact as well to ensure he receives email notifications.


Before WHMCS 8, if I remember correct, client had to create new contact for someone and set "allow login" option or something similar. That one action allowed new user to login to WHMCS and receive notification.

But now account owner should do two similar actions :

1. He needs to invite someone and set user's rights

2. He need to wait until invite will be approved and then he needs to create one more "record" for this new user but for now as "contact"

Is this correct? OR I missed something

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