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License issues


webproX1

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Hi,

I installed whcms in a directory but trying to use whcms bridge gave me problems, so I decided to delete the folder from the file manager (c-panel) and reinstall whcms.

Now I get this message when I try to access my administration area.

My site is webprox.co  and I have a reseller plan at namehero.com

https://snipboard.io/1mqWy3.jpg

Thanks in advance for your help. 

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  • WHMCS Support Manager

@webproX1,

Please review these troubleshooting points: https://docs.whmcs.com/License_Troubleshooting#License_Invalid

You may also need to reissue the license key via our members area: https://www.whmcs.com/members

If your license key was provided by your reseller, please contact them to reissue your license key instead.

 

 

@DominicT,

We did experience a partial outage earlier that caused intermittent issues accessing our website but this is fully resolved now. Let us know if you're still experiencing any issues.

 

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  • 3 weeks later...

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