webproX1 Posted November 4, 2020 Share Posted November 4, 2020 Hi, I installed whcms in a directory but trying to use whcms bridge gave me problems, so I decided to delete the folder from the file manager (c-panel) and reinstall whcms. Now I get this message when I try to access my administration area. My site is webprox.co and I have a reseller plan at namehero.com https://snipboard.io/1mqWy3.jpg Thanks in advance for your help. 0 Quote Link to comment Share on other sites More sharing options...
DominicT Posted November 4, 2020 Share Posted November 4, 2020 I'm having the same issue and logging into the client area or submitting a support ticket gives issue too: https://ibb.co/JRvZgNh 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted November 4, 2020 WHMCS Support Manager Share Posted November 4, 2020 @webproX1, Please review these troubleshooting points: https://docs.whmcs.com/License_Troubleshooting#License_Invalid You may also need to reissue the license key via our members area: https://www.whmcs.com/members If your license key was provided by your reseller, please contact them to reissue your license key instead. @DominicT, We did experience a partial outage earlier that caused intermittent issues accessing our website but this is fully resolved now. Let us know if you're still experiencing any issues. 0 Quote Link to comment Share on other sites More sharing options...
webproX1 Posted November 22, 2020 Author Share Posted November 22, 2020 Thanks a lot, I was able to solve my problem. I contact my hosting and they reissue the license 0 Quote Link to comment Share on other sites More sharing options...
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