mauwiks Posted September 20, 2020 Share Posted September 20, 2020 Hi Guys. Do you have some ideas why pipe replies do not work? It used to work before and I know how to set it up via cpanel in the forwaders, works fine for me as an admin and my other admins but now (just figured lately) when I response via email, it doesn't reflect to the system itself, even in the ticket log settings. It doesn't work anymore. Hope all is well and stay safe Guys! 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Dan Posted September 20, 2020 Share Posted September 20, 2020 Hello, Are you seeing a bounce back message when you reply? Do you see any log of the email in the ticket import log? 0 Quote Link to comment Share on other sites More sharing options...
mauwiks Posted September 20, 2020 Author Share Posted September 20, 2020 Actually, nothing. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Dan Posted September 20, 2020 Share Posted September 20, 2020 If the piping is working for some users but not others this may be something we need to debug further directly - if you're still stuck with this please feel free to raise a support ticket and one of the team can take a look and debug this further. 🙂 0 Quote Link to comment Share on other sites More sharing options...
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