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HaNi Ghaith

Strange symbols appear in whmcs 7.6.1

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Hello,
Recently strange icons appeared while browsing the shopping cart and some other pages on the site.

We have made any changes to the website recently. We just changed the domain name.

This is a picture of the code?

8-16-2020-1-49-21-PM.jpg

Can someone help me solve it?

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they will be FontAwesome icons - does your custom theme header code include a link to the relevant font awesome CSS file ? what happens if you switch to using Six instead of the custom theme ??

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Hello Brian,

Thank you for your response.
Obviously, the problem is with the template. I changed the custom theme to the Six theme and those icons did not appear.
What is the appropriate modification to repair a custom mold?

Best Regards.

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On 16/08/2020 at 12:38, HaNi Ghaith said:

Obviously, the problem is with the template. I changed the custom theme to the Six theme and those icons did not appear.

they did NOT appear or they appeared as normal ?

if they appeared as normal using Six, then Six includes a link to the fontawesome CSS file in it's templates/six/includes/head.tpl template - it might be worth checking if your custom template has a similar file (or it might be in header.tpl if if doesn't use a head.tpl template)

<link href="{$WEB_ROOT}/assets/css/fontawesome-all.min.css" rel="stylesheet">

also, if your custom template is commercial, it might be worth contacting its developers.

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13 minutes ago, brian! said:

they did NOT appear or they appeared as normal ?

if they appeared as normal using Six, then Six includes a link to the fontawesome CSS file in it's templates/six/includes/head.tpl template - it might be worth checking if your custom template has a similar file (or it might be in header.tpl if if doesn't use a head.tpl template)


<link href="{$WEB_ROOT}/assets/css/fontawesome-all.min.css" rel="stylesheet">

also, if your custom template is commercial, it might be worth contacting its developers.

Hello Brian,

I actually called them.
But I managed to solve the problem before getting an answer from them.
I found that the problem was caused by compressing CSS files as I compressed them to reduce site requests to increase page response speed.

I restored my backup copy and everything worked fine.
Thank you always.

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