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Strange symbols appear in whmcs 7.6.1


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On 16/08/2020 at 12:38, HaNi Ghaith said:

Obviously, the problem is with the template. I changed the custom theme to the Six theme and those icons did not appear.

they did NOT appear or they appeared as normal ?

if they appeared as normal using Six, then Six includes a link to the fontawesome CSS file in it's templates/six/includes/head.tpl template - it might be worth checking if your custom template has a similar file (or it might be in header.tpl if if doesn't use a head.tpl template)

<link href="{$WEB_ROOT}/assets/css/fontawesome-all.min.css" rel="stylesheet">

also, if your custom template is commercial, it might be worth contacting its developers.

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13 minutes ago, brian! said:

they did NOT appear or they appeared as normal ?

if they appeared as normal using Six, then Six includes a link to the fontawesome CSS file in it's templates/six/includes/head.tpl template - it might be worth checking if your custom template has a similar file (or it might be in header.tpl if if doesn't use a head.tpl template)


<link href="{$WEB_ROOT}/assets/css/fontawesome-all.min.css" rel="stylesheet">

also, if your custom template is commercial, it might be worth contacting its developers.

Hello Brian,

I actually called them.
But I managed to solve the problem before getting an answer from them.
I found that the problem was caused by compressing CSS files as I compressed them to reduce site requests to increase page response speed.

I restored my backup copy and everything worked fine.
Thank you always.

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