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domain email expire settings question

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Hi guys,

customers get a mail like this see below,  it says it expire in next 31 days and also say 1Days.

any ideas why and what is a normal setting for domain notfication?


The domain(s) listed below are due to expire within the next 31 days.

domain.com - 10th Aug 2020 (1 Days)

To ensure the domain does not expire, you should renew it now. You can do this from the domains management section of our client area here:

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5 hours ago, Anders said:

what is a normal setting for domain notification?

the default values would be 60,30,15,7 & 1 days - with those values, the customer should get reminder emails long before receiving one telling them that their domain is going to expire tomorrow!

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