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Should WHMCS have a dedicated IP address

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We have WHMCS installed as its own account and domain but on the shared IP address on the server.  When I"m testing the API it times-out. I'm thinking that maybe WHMCS has an issue with connecting to the same public IP address that is is hosted on.  Should WHMCS be installed with a dedicated IP address instead?



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I could be wrong. I recall that Plesk can't setup hosting accounts on the same server where WHMCS is hosted. When Plesk creates the account it needs to restart PHP or something like for an instant. When it happens the "create" API command times-out since Plesk can no longer send the response.

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